Book Reviews Done by Chandana

On “The Neuroscience of Learning and Development: Enhancing Creativity, Compassion, Critical Thinking, and Peace in Higher Education” edited by Marilee J. Bresciani Ludvik

“the commodity of higher education is not the course-by-course, credit-hour-accumulated degree; rather the commodity of higher education is the human process of learning and development that can be measured through direct evidence gathered in reflective learning portfolios.”

“The Neuroscience of Learning and Development” edited by Marilee J. Bresciani Ludvik highlights the critical perspective of holistic learner development through education, as concisely and impactfully portrayed by the above postulation. These viewpoints were duly affirmed and validated by presenting a wealth of recent neuroscience-based research findings. The phenomenon of “whole-person development” necessarily include enhancement of a number generic learner characteristics or skills such as critical thinking, creativity, attention regulation (AR), emotion regulation (ER), cognitive regulation (CR), self-awareness, metacognitive abilities, flexible-thinking, compassionate attitude, resilience and the like. As implied, developing such generic characteristics in a boundary-spanning manner is of more importance and useful than merely mastering a narrow domain-specific set of skills or knowledge. In short, it is about the overall well-being of the learner at the time as well as into the future that is the most important. In effect, appropriate and well-proven measures or practices are encouraged, both from educational professionals as well as learners, to reduce the anxiety and chronic stress levels of learners that impact negatively on learning, development and overall well-being. There is much overlap in meaning in the phenomena of learning, human development and well-being. Well-being relates to better cognitive functions, flexible thinking, enhanced memory, good sleep and weight balance, good physiological response to immune function, inflammatory processes, heart disease and the like. In other words, the significance of the integrative operation of essentially the cognitive and emotional domains is emphasised. The process of learning/human development is represented as a process of Integrative Inquiry (INIQ) in a deeper sense:

“combine (a) the knowledge gained from research, course learning, and book learning with (b) the wisdom gained from intuition, sensing, and the mindful experiencing of emotions with (c) the ability to embrace the unknown, be curious, and inquire into that we cannot yet see.” 

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As an insightful comparison, in a contemporary education system, parts (b) and (c) are likely to be the missing or less focused links while some selected parts of (a) are given prime attention. More specifically, evaluating implicit learning undergone while engaging in (a) and (b) would be difficult unless resorting to assessing learning portfolios, journal entries or answers to open-ended questions. After all, the brain is a structurally boundary spanning and highly interconnected organ. It has the dynamic feature of neuroplasticity that enables us to adapt to what we are interested, found useful and paying attention. Such an educational focus contrasts from widely practiced, contemporary systems in which learners are “trained” for a narrow skill set pertaining to a particular domain area, in a segmented manner, as opposed to an integrated manner, as if programming or configuring robots or machines to perform specific, routine tasks, stifling structurally inherent human creativity. If we pay attention only to the problems of our department or the organisation, then we will not be able to see beyond this constrained view in order to understand the real problems in the real world, let alone attempting to find solutions in a creative and compassionate manner. With enhanced AR, ER and CR abilities, we should be able to divert our focus to where it is needed the most.  In “The Neuroscience of Learning and Development”, the authors do justice to the needs of the current world by emphasising on the multidisciplinary perspectives of education. The essential role played by mindfulness and compassionate training practices in the important human development processes involving AR, ER and CR are quite correctly highlighted, irrespective of the area or discipline of study. Compassionate practices decrease the bias and inhuman treatments, resulting in happier and more productive citizens and workforce and better interpersonal relationships. Further, how such human developmental processes play a vital role in leadership training are presented to possibly direct our prospective leaders on the right path to guide our world. What the world needs is that leaders who are comfortable with uncertainty, complexity and unknown nature of problems we are facing as well as we are to face on an ongoing basis into the future. This is the reason why the authors have pinpointed the regulation of attention, emotions and cognition as of prime importance on an individual or grassroots level. Finally, the authors have provided guidance on how to effect a major transformation in the educational forefront as described by effectively and appropriately managing the process of this dramatic change. Yes, it is a complete paradigm change with a focus on the “whole person” development, with the emphasis on inherent human nature, human characteristics and human development. An invaluable feature of the transformed system is that, despite all the positive features, the new system is highly affordable to masses due to the fact that the new measures or practices used, for example, for developing AR, ER and CR, are not complicated to understand or carry out; an urge for a change from top-down is what is needed, and probably what is hard to assimilate.  

Hopefully, we would be able to see many in educational leadership/administration/policy-making positions around the world keen and courageous to embrace the described evidence-based, much-needed transformation to direct our individual societies to sustainability. We, along with the authors, need those responsible to suspend judgement of what we know to be true and prolong a state of inquiry with an open mind, even on matters we refused to pay attention before, to identify what is best for us, as a whole, and for our future generations. 

     

 On “Search Inside Yourself: The Unexpected Path to Achieving Success, Happiness (and World Peace)” Authored by Chade-Meng Tan

      It is wonderful to see an engineer working for a tech giant, Chade-Meng Tan, leading the way for world peace through an initiative of the development of emotional intelligence/personal growth/human development. He rightly emphasises on the simple truth of individual development at grassroots is the key to world peace. It is uncustomary for someone working in the technology space to raise awareness on the need to develop emotional intelligence/human development of fellow workers as the path to higher productivity of individuals as well any organisation. Meng succeeds on this endeavours in no uncertain terms, relying on a wealth of research in the areas of neuroscience, mindfulness practices, empathy and compassion. His aim, or more accurately life purpose, is to spread the message he has developed and proven at GOOGLE to rest of the world – what a compassionate attitude!

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As an educator/education professional, I see great value in Meng’s approach to learners of all levels on their paths to lifelong learning. The presented self-regulation/self-awareness approaches (attention regulation (AR), emotion regulation (ER) and cognition regulation (CR)), revolving mainly on mindfulness practices, are the essential generic skills, irrespective of the domain or discipline of study, for any learner to be in possession for achieving enhanced learning/wisdom/consciousness. Also, with such practices, learners become resilient to adverse situations, which are unavoidable in many social environments, building empathic and compassionate attitudes. Investing time to develop resiliency through well-proven mind-training practices, despite our busy schedules, is analogously paying an insurance premium to cover for the unexpected or to safeguard us when the reality bites, destroying stereotyped expectations in an uncertain, ever-changing world. Further, developed skills in AR, ER and CR lead to enhanced creativity, critical thinking, interpersonal relationships, intrapersonal intelligence, and as a result, enhanced productivity at the workplace and community engagements.

Meng has successfully communicated an empowering message – “what we think, we become” based on the all-important concept of neuroplasticity; our abilities to learn or the capacities to regulate or cognitive and emotional activities are not fixed by genetics, but can be changed by the environmental factors. We no longer should argue about the “Nature vs. Nurture” debate as deterministically validating research has emerged. As Meng highlighted, the skill of mindfulness can be practised and enhanced to a level that one becomes conscious or aware of every time unit lived in a non-judgemental (relaxed and calm) way. It is the time when individuals learn implicitly/incidentally, the most common form of human learning (make no mistake or doubt – it is not the classroom learning), to create lasting memories that are widely used in a generic sense and situations. Further, mindfulness practices enable learners to develop in a “whole person” manner, integrating many operations of the brain including cognitive and emotional ones along with other neural networks of knowledge. Mindful integration of knowledge networks (in a non-judgemental (open-minded), relaxed and calm manner) is likely to make individuals receptive to all types of information/knowledge received without getting psychologically constrained by domain boundaries (or learn in an interdisciplinary manner), enabling them to see the reality as it is in an integrated and deeper manner. Having such a higher level of consciousness is referred to as possessing a healthy mind or, in Abraham Maslow’s words, a self-actualised mind; Kazimierz Dabrowski referred to it as reaching the highest human development levels – level five.

Meng has shown us the path to inner peace in individuals at grassroots in an evidence-based manner, which in turn should radiate as world peace in due course. The starting point of this journey is developing a self-awareness by “Search Inside Yourself”, to understand one’s strengths/weaknesses, likes/dislikes, the purpose of life and the like. This commendable work gives much-needed guidance to education policy-makers and other professionals in the same industry to take right decisions in educational reforms for the benefit and sustainability of our future generations. Highly recommended and a must read for every adult! 

   

On “Mindsight: Transform Your Brain with the New Science of Kindness” by Daniel Siegel

In “Mindsight: Transform Your Brain with the New Science of Kindness”, the author Daniel Siegel, a Harvard educated clinical Professor of Psychiatry, emphasises the need to integrate cognitive and emotional functions across various part of the brain along with memory types such as implicit and explicit in order to develop healthy minds with a MINDSIGHT or with higher levels of consciousness/wisdom/human development. Without such processes of integration that are well supported by the latest neuroscientific research, individuals tend to develop negative psychological conditions, become sick or would not develop to their full potential. The key neuroscientific concepts behind the above integrative processes are neuroplasticity and epigenetics that allow us to train our minds based on appropriate environmental stimuli. Professor Siegel has given some classic examples (using real counselling cases) of how mindfulness practices can be used to develop healthier minds through the processes of integration mentioned above. He has always used these therapeutic mindfulness practices as more lasting remedies ahead of alternative approaches such as prescribed drugs that usually suppress symptoms while on medication (along with any negative side-effects). The therapeutic practices he used were essentially based on developing critical characteristics of self-awareness and self-regulation. When these skills are practised and developed, individuals become more empathic and compassionate by extending integrative processes from individual to collective lives leading to harmonious and sustainable societies, following the concepts of interpersonal neurobiology.

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As an educator, I am fascinated to realise the ways we can apply the integrative human development concepts highlighted by Professor Siegel to generic teaching-learning environments/classrooms to enable individuals to achieve enhanced learning, creativity and wisdom. By emphasising on these mind integration practices, we as educators can focus on the much needed “whole person” or “holistic” development of learners. Linking any new concepts or contents introduced to as many autobiographical memories of the learners and transforming their implicit memories to explicit ones using an appropriate pace following mindfulness concepts would be some critical pedagogical practices we have to engage. Similarly, we should use open-ended questions as well as reflective journaling practices for mindfully retrieving learners’ idiosyncratic and creative ideas for assessing them for their learning as well as in holistic human development. Such assessment would yield more accurate and lasting evaluations of the level “whole person development”, which can be used as a metric for further developments along the same lines, leading to individual productivity, resilience and happiness in general. Interestingly and encouragingly, Professor Siegel has put forth how narrowly focused education systems (focusing on a disintegrated narrower set of skills) existed at the time he was a student have started to improve with a realisation to value broader “whole person” development approaches. The book on “Mindsight”, by Professor Siegel gives some highly useful insights and guidance to educational professionals including policy-makers to direct our pedagogical practices and education systems towards more evidence-based and much-needed learner transformation practices and systems. Such changes will help us to develop more harmonious and sustainable societies. 

   

On “Wherever You Go There You Are: Mindfulness Meditation in Everyday Life” by Jon Kabat-Zinn

In “Wherever You Go There You Are: Mindfulness Meditation in Everyday Life”, the author Jon Kabat-Zinn highlights the message that the practices of mindfulness are not restricted to particular times at some locations, but it can be followed in anything one does anywhere. Further, he emphasises the fact that the mindfulness practices are not rigidly associated with a particular group or religion, rather it is a way of being that any individual can benefit immensely. The essence of mindfulness practices is the notion of getting one’s attention voluntarily on what he/she does in the present moment, non-judgementally. In other words, simply it is about not performing a task with the autopilot on, following the notion of automaticity – instead, it is about getting all the brain resources focused on it in a non-judgemental way. When we pay non-judgemental attention to a task or matter, we tend to see it more openly, in an unbiased manner or we become more receptive to the information per se that reaches us.  Such an open reception of information will help us to see the reality as is, instead of through coloured glass, as is the usual case in many situations. Just imagine the strength of the idea of possessing a mind trained with appropriate mindfulness practices with the acquired skills to see or sense everything one does anywhere, anytime clearly and vividly as is, as highlighted by the author, Jon Kabat-Zinn. In fact, Jon was an emeritus Professor of Medicine who himself had been practising mindfulness meditation since the age of twenty-two before introducing mindfulness practices to the mainstream medicine in the USA through programs such as Mindfulness-Based Stress Reduction (MBSR).

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As an educator, I see a great value for any learner in following mindfulness practices that enable achieving enhanced learning constantly. Neuroscience research has revealed that most of our learning is implicit and it does not necessarily take place in a formal learning environment or classroom. In regard to this revelation, imagine the extent to which a learner can benefit, or can engage in learning per se if he/she can maintain a state of mindfulness constantly by paying voluntary attention non-judgementally in everything encountered and anywhere. In a universe of information that we cannot avoid as the transmission is enabled by various technologies and media cost-effectively, the best way to respond is to be receptive non-judgementally by keeping all our sense open rather than getting overwhelmed by it and closing our receptive sensors. We should also not disregard our internal body signals that help us develop a self-awareness by identifying and reflecting on our feelings, emotions and thoughts and the like in making our all-important decisions and in enhancing our well-being. Researchers have identified that such an awareness that can be developed through mindfulness practices is of prime importance in developing individuals with healthy minds or in achieving higher levels of human development. When we progress to higher levels in human development, we necessarily involve in an integration process of both external information as well as internal body signals that enable a “whole person” development learning path leading to wisdom. Further, we as learners/individuals become better-skilled in essential human functions such as attention regulation (AC), emotional regulation (ER) and cognitive regulation (CR) so that we develop the capacities required to be more effective, empathic, compassionate, resilient and productive social members. These members are better equipped and more capable of identifying and proper addressing of so called wicked problems. 

Finally, the author Jon Kabat-Zinn, who himself has been a practitioner of mindfulness for over forty years, put the readers on a path to developing wisdom. The benefits of mindfulness practices have a radiant effect on many facets of life – in enhancing learning, healthcare, self-awareness, emotional and social intelligence, interpersonal relationships, parenting, decision-making and in short overall well-being and productive human operations.

On “Your Brain at Work: Strategies for Overcoming Distractions, Regaining Focus, and Working Smarter All Day Long – Know Your Brain, Transform Your Performance” by David Rock

 In “Your Brain at Work: Strategies for Overcoming Distractions, Regaining Focus, and Working Smarter All Day Long – Know Your Brain, Transform Your Performance”, the author David Rock highlights the important fact that when we develop an understanding of how our brain works, we can significantly improve our daily functioning as human beings in general. Irrespective of the roles we play as employees, managers, leaders, learners or parents, by developing a self-awareness or mindfulness into how our brain functions, we can enhance our performance or productivity by being able to pay better attention, regulate emotions and control cognitive activities optimally. The phenomenon of mindfulness/self-awareness/metacognition is aptly emphasised by representing it as the “director” in the human life of stage drama. A skilful director (one who has developed mindfulness to a higher degree) is able to utilise the limited capacity stage (working memory) with greater efficiency by appropriately getting actors (information such as emotions/feelings, thoughts etc.) onto the stage optimally as and when required.

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The significant findings of the human conditions required for insights/creativity/wisdom are illustrated comprehensively with the analogy of stage drama of life. Essentially, a relaxed and happy mind with an appropriate level of arousal is required to get the attention focussed. Under these conditions, we make many parts of our brain (including the right cerebral hemisphere that play a leading role in creativity) to operate in synchrony at higher frequency levels (gamma range), integrating many forms of information and signals such as thoughts, memories, emotions/feelings senses and the like. These pieces of information and signals are represented in the brain, in fact, as neuronal networks that self-organise based on the learning and experience the individual undergo, following the important notions of neuroplasticity and epigenetics. To minimise higher levels of arousal such as anger, fear and sadness so that an optimal brain operation is accommodated, the author, Rock, has demonstrated the use of mental techniques that include emotion labelling, situation reappraisal and managing expectations realistically (a principle that closely relates to the notion of equanimity).

Another key area that is emphasised in the book is the notion that the human brain is a social animal. In fact, researchers have understood that the social world or having healthy social connections is a primary human need like food and shelter. The presence of physical brain structures such as mirror neurones that help human beings to empathise or understand the minds of other human beings validate the premise of human beings essentially as social animals. Further, the author, Rock, has highlighted the SCARF (Status, Certainty, Autonomy, Relatedness and Fairness) model as a guide (ideally for leaders/managers/counsellors/parents etc.) for making human operations or performance optimal or positive in a social world. They are primary features that human brains are implicitly yearning towards for and any threats causing a movement away from them (within an organisation or group) would result in significantly reduced human performance.

“Your Brain at Work” has also provided some useful guidance for successfully implementing a social/individual change/transformation, however small it is, based on the fundamentals of brain science. The brain is an organ that naturally attempts to minimise threats (fear anxiety, anger etc.) while maximising rewards (relaxation, happiness etc.). It has the inherent capacity to change (physically as well), as highlighted in the notion of neuroplasticity, under conducive conditions and environments. Consequently, following the SCARF model, any social/individual change/transformation should not move members away from (or at least minimise such a move to the lowest level) the features of Status, Certainty, Autonomy, Relatedness and Fairness. Any action that makes a move away from them would result in ineffectiveness in the change/transformation process. As highlighted by Rock very aptly, the status and relatedness features in the SCARF model can compete with each other in an organisation/team environment (as status is usually a measure that compares individuals and it does not help healthy relationships). Consequently, in an ideal or healthier situation, comparison of an individual should be made to a previous status of him/her instead of against another individual. Further, the motivation for a change should be more appropriately enhanced through intrinsic (or more lasting) rewards than that of a “carrot and stick” or extrinsic type.

Finally, as an educator, I believe that “Your Brain at Work” offers many insights that educators can make use of in teaching-learning environments. They can be used to enhance learning and motivation in individuals to progress towards higher levels of human developments with capacities of mindfulness and wisdom.

 

On “Mindfulness: a Practical Guide to FINDING PEACE IN A FRANTIC WORLD by Mark Williams and Danny Penman ” 

  In “Mindfulness: a practical guide to FINDING PEACE IN A FRANTIC WORLD” by Mark Williams(an Emeritus Professor of Clinical Psychology at Oxford University and a co-founder of Mindfulness-Based Cognitive Therapy – MBCT) and Danny Penman put forth the important message of the role played by inward-looking capacities developed through mindfulness practices towards finding peace within a world of unavoidable chaos. In other words, it is better that we actively look for developing appropriate conditions internally or attempt to develop a self-awareness, instead of waiting (sometimes forever) for solutions to appear magically and externally from a frantic world. Consequently, mindfulness is a practice that empowers individuals to take control of their lives and be content and happy with an enhanced perception of reality so long as the basic needs such as food and shelter are satisfied.

One interesting notion the authors highlight in the book is the “habit release” mindfulness practice. In the words (given in the foreword) of Jon Kabat-Zinn (a pioneer in the area of Mindfulness-Based Stress Reduction – MBSR), it is:

“I particularly like the simple yet radical habit-breaking suggestions, what they call ‘habit releasers,’ that they offer, which are meant to reveal and break open some of our most unaware life patterns of thought and behaviour, patterns that unbeknownst to us, tend to imprison us in a smallness that is definitely not the full story of who we are.”

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By engaging in the mindful practice of “habit release”, we switch-off the “auto-pilot” whenever it is appropriate and shift from a “Doing” mode to “Being” mode. In a frantic world, we get entangled in a “Doing” mode, trying to squeeze in as many “robotic” procedures as possible into our daily routines. We simply work like machines performing routine tasks repetitively with no time spent on reflections to see, or more correctly, to perceive what we are doing in a more detailed and creative way with wisdom/insights while being in a “Being” mode. Most importantly, the key to our health and well-being, reducing symptoms such as stress, anxiety, depression and similar negative psychological conditions is the increase of time in a “Being” mode while minimising the time in a  “Doing” mode.

Another significant mindfulness practice that is highlighted in the book is the development of an approach/acceptance-oriented mental state as opposed to an avoidance-oriented one even in the presence of unavoidable realities of life yielding negative emotions. That is we befriend with such emotions like sadness and frustration with a loving kind/compassionate attitude towards us as well as towards the rest of the world. Clearly, this is not passive acceptance of or resignation to the adverse conditions in a spineless manner. Instead, it is the practice of equanimity through which we get to see and understand the realities of life better, possibly through the secretion of mood-control body chemicals such serotonin at appropriate levels. Through this clear vision and perceptions, we, in fact, get to the point that we can seek real solutions to the problems/conditions that caused the adverse situation. Further, we may get to see that these real solutions may not be present immediately; we may have to persevere for weeks, months or even years at times to find and apply them in a lasting manner. 

Authors also aptly highlight that mindfulness practices help us to avoid the rigid and inaccurate decision-making following a process of over-generalisation. When we are not appropriately mindful, possibly due to being entangled in a “Doing” mode, we tend to jump to inaccurate decisions or conclusions without having access to an adequate amount of information related to the matter. Consequently, it stops us from perceiving the realities better resulting in negative conditions such as stress, anxiety, sadness and frustration.  Worsening the situation further, we may continue to rigidly believe in what we understood as real without adequate information and without being reflective or open-minded.

As educators, we have many lessons to learn from the practices of mindfulness to enhance student learning. First and foremost, we must make sure to avoid the teaching-learning process get into a “Doing” mode. Instead, we should allow learners enough time to reflect and be mindful during the learning process. Further, during the process of learner assessment, we necessarily need to get them to a “Being” mode, disallowing them from getting into a “Doing” mode in which they produce premeditated, habitual answers devoid of reflection and open-mindedness. Such conceptual changes at fundamental levels would lead to enhanced learning and more valid and lasting learner evaluations.

On “Change Your Thinking: Positive and Practical Ways to Overcome Stress, Negative Emotions and Self-Defeating Behaviour using CBT” by Sarah Edelman  

In “Change Your Thinking: Positive and Practical Ways to Overcome Stress, Negative Emotions and Self-Defeating Behaviour using CBT”, the author Dr. Sarah  Edelman highlights the message that the practices of cognitive behaviour therapy (CBT) can be used to enhance our psychological health and well-being. Further, interestingly, she identifies the link (both similarities and differences) between the practices of CBT and mindfulness, which is becoming increasingly popular among Western medical practitioners in the recent past. Both practices essentially use reflective or metacognitive approaches to understanding and perceiving our thoughts. One major difference is that in CBT, we mainly use a problem-solving approach to effect a change in our thinking while in mindfulness practices, we pay voluntary attention to objects/thoughts/emotions etc. in an open, non-judgemental and curious way. In everyday life, we face problems that need and have reasonable solutions within a limited timeframe as well as problems or issues that we do not have immediate resolutions. We may infer that CBT is more suited to the problems of the former type while mindfulness practices with its accepting feature or using equanimity in facing unavoidable realties  are  more appropriate in the problems/issues of the latter types. In effect, both practices can be very useful in different situations or applications of life.

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Dr. Edelman highlights some of the faulty thinking we may hold and that we can challenge using CBT practices.  Some examples are black and white thinking (rigid thinking), overgeneralising (making conclusions/decisions without adequate information), just world fallacy (related to perfectionism and strongly believe that everything in this world is just/fair), hindsight vision (repenting on past decisions/actions), tyranny of should (things are expected to happen in a certain way without necessarily having valid reasons), awfulising (expecting worst to happen), mindreading (making assumptions on what other would be thinking) and comparing (oneself to others in an unnecessary way). These faulty thinking patterns can contribute towards developing some common negative psychological conditions such as anxiety, depression, anger, ineffective (non-assertive) communication and low frustration tolerance (lack of resilience) etc.  Some common practices of CBT we use to challenge the above types of faulty thinking instances are Socratic questioning (logical disputing or constantly questioning attitude), behavioural disputing (introducing forceful behaviour to challenge our thinking) and goal-focussed thinking (set a goal and focus on that despite challenges). The important lesson we have to learn is that if we develop reflective/metacognitive skills (or a self-awareness) appropriately, we will be in a position to self-identify the above faulty-thinking patterns within us so that we can take appropriate measures keep away from them. It implies that we can and have to play an important role on our own in managing (or appraising/reappraising) our thoughts cognitively as well as behaviourally so as to enhance our happiness, psychological health and overall well-being instead of always awaiting for some external sources or conditions to provide them.

In contrast to CBT, in mindfulness practices, we pay voluntary attention to objects/emotions/thoughts or the reality as is in a non-judgemental, open and curious way. Our focus is not to solve any problem or change our thinking. However, by paying full attention, we get to see and understand the matter at hand more clearly and fully. As a result, we are able to understand any problems/issues with enhanced clarity as well as possible solutions to them, even though this is not our initial intention. Further, sometimes we may have to continue mindfulness practices for longer periods such as years before our perceptions of problems and solutions become clearer to an appropriate level. Consequently, we may not find solutions to problems in an urgent sense using whatever the information available as the main focus and benefit of mindfulness practices is to perceive the reality as is, possibly over time, enhancing clarity alongside.

As an educator, I find that CBT practices would help learners immensely to set up an appropriate psychological environment within (with a proper arousal level/emotional state) to engage in lifelong learning effectively. Use of CBT practices can be thought of as doing the groundwork to develop healthy minds that are capable of getting associated with learning and development more efficiently in everyday life situations (don’t forget that most of our learning is implicit, through life experiences).

On “The Power of Mindful Learning” by Ellen Langer

In “The Power of Mindful Learning”, the author Ellen Langer (a Professor of Psychology at Harvard University), duly highlights the fact that meaningful learning results only when it takes place in a mindful manner. She put forth many examples of how mindless learning is directed and takes place inadvertently in many education systems that existed and currently prevailing. For example, guiding and testing learners for rote memorisation in which isolated pieces of information/data are and/or unconditional knowledge is emphasised instead of presenting contextual information that relates to other similar concepts/information in a conditional manner. In other words, in mindful learning, we need to direct learners to view and relate information from multiple perspectives rather than guiding them to get one possible outcome as quickly as possible, most likely to be the one preferred by the facilitator or the expert. In many cases, it is done with a firm belief that only one precise and correct outcome is present, without having an awareness that multiple possibilities/perspectives are present.

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Professor Langer quite insightfully argues that directing learners to get to only one possible outcome in an unconditional manner in the quickest possible time is a meaningless effort as the resulting learning has a very limited applicability in other similar but different scenarios, even though these types of outcomes can be tested and assessed in an accurate and precise manner as part of learner evaluation. As a result, recognition tests in which we evaluate whether learners have developed an awareness (conditionally and contextually) rather than whether a piece of information is memorised in an exact format would be a better and more valid assessment. Such assessment would assess individuals’ real transformation (with a lasting impact) that takes place through learning. She further argues that many intelligence tests use a similar assessment concept in which attempts are made to match the individual being tested to one perspective of reality out of many possible perspectives of reality. Further, an interesting distinction is made between approaches to learning based on (single domain) intelligence (or linear problem-solving approach) and mindfulness. In the mindful learning approach, learners are guided to be open-minded, alert and flexible in their learning with an understanding that most of our learning is conditional and subject to change based on our new and/or future learning.

 Professor Langer insightfully and highly reflectively describes how learning/assessment can become mindless:

“Schools generally pay little attention to how, when, and by whom the criteria for grading were chosen. If the criteria were questioned and varied, students’ position on the continuum might change. But they are rarely varied. To make matters worse, once we are placed on the tail end of the distribution, social forces work to keep on us there, setting us up for a lifetime of success or failure. Our fate as winners, losers or just average is sealed.”

Further, after forty years of research, she has become courageous and was persuaded to summarise:

“Our schools are the problem. They unintentionally teach us to be mindless. Schools do this in at least two ways. They teach us to evaluate each other and ourselves, and they teach us to see or accept information as if it were absolute and independent of human creation”

Some of the other interesting insights the author put forth are the need to deemphasising overlearning to the extent of reaching mindlessness and losing creativity, minimising the attitudinal differences shown to play and work (and also to play and learning) and rethinking ADHD (Attention Deficit Hyperactivity Disorder) by introducing/highlighting much needed novelty to the process of learning in order to get and maintain attention from the learners. When something is overlearned, it tends to lose cognitive/executive control on the part of the learner and the neuroscience-based phenomenon known as automaticity creeps in making the learner act in an uncreative manner with less attention to detail. It is also not uncommon that individuals view work and learning in a negative/mindless way with some unjustified preconceptions. This contrasts with the mindful attention they pay when playing. Simply by being more mindful while working and/or learning, like the way we pay attention while playing, and thereby being more open to novelty and attention to detail, we have a better chance of overcoming boredom and stress and enjoy the tasks of learning and working. In relation to ADHD, Professor Langer insightfully sees the possibility of lack of novelty in the item of focus and/or being attentive to a different object or matter as the reasons for inattention/distraction. This alternative view of ADHD in itself is a demonstration of how one can be mindful of a concept/phenomenon by viewing from multiple perspectives/dimensions.

“Mindfulness” by Ellen Langer (also the author of “The Power of Mindful Learning”)

“Mindlessness is the application of yesterday’s business solutions to today’s problems”

“Mindfulness is attunement to today’s demands to avoid tomorrow’s difficulties”

In the book “Mindfulness”, the author Ellen Langer (a Professor of Psychology at Harvard University and also the author of “The Power of Mindful Learning”) brilliantly highlights the notion of mindfulness as a day-to-day life practice in a very compelling manner. The book recently celebrated the 25th year anniversary, and it is interesting to see the author’s initial wisdom and research outcomes are being reaffirmed by many similar works in more recent times. She starts the book by giving examples of how widespread mindless behaviours and operations present in our societies bring about distorted/narrow self-images, unintended cruelty, stunned potential, loss of control and negative health and wellbeing issues to name a few of the negativities. With mindlessness, stereotyping or sticking to rigid/inflexible/unconditional categorisation/generalisation is clearly visible. Even in many learning environments, knowledge is presented as unconditional hard facts, and all that is expected from learners is to memorise them and use them identically in any future situations. Such learning environments inadvertently produce or promote producing mindless experts or persons with single dimension/perspective views.

It is indeed enlightening to come to know what decades of Professor Langer’s research has revealed in an evidence-based manner (though unsurprising in a way):

“Mindlessness is pervasive. In fact I believe virtually all of our problems – personal, interpersonal, professional, and societal – either directly or indirectly stem from mindlessness.”

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In contrast, when mindfulness is used and practiced, individuals develop the abilities to see many perspectives of the same problem/matter, receive and approach knowledge in a conditional and/or contextual manner that is subject to change over time or seen from a different context as opposed to receiving them as hard facts irrespective of the underlying contexts. In a learning environment, learners will be benefited in their human development process to be more creative, productive and resilient beings when additional time is used to introduce learners to many contexts and perspectives of a single concept or piece of knowledge (possibly without restricting to a single domain/disciplinary area) in a conditional manner. In other words, learners are presented with high-level/generalised concepts/knowledge (contextually and conditionally) that can be readily re-categorised and re-contextualised in future situations/problem-solving efforts. Further, in learning and development, what matters is the mindful process that the learner undergoes rather than any outcome, a notion that is at odds with many contemporary educational systems that purely focus on the outcomes (in many instances outcomes do not necessarily reflect the process undertaken) irrespective of how (positive or negative ways) they are achieved.

In mindless learning, individuals attempt to use past learning done in a rigid/hard-facts/unconditional manner inappropriately to current situations/problem-solving exercises while in mindful learning, they become open, alert in an ongoing manner and are flexible when receiving/grasping knowledge in a conditional/contextual manner as well as re-contextualise/modify them in a manner that is appropriate to current, future or new situations. Consequently, a mindful person becomes open to new information/knowledge and ideas and can see a problem/matter from multiple perspectives. This is essentially a creative approach to life and day-to-day matters. In other words, the abilities/skills in mindfulness lead to the development of better psychological health and resilience (as defined relation to the notion of emotional intelligence) in facing challenging situations in life. For instance, in the psychological/counselling practice of cognitive behaviour therapy (CBT), individual get exposed to multiple perspectives of depressing/negative life circumstances or presented with a reinterpretation of the same. Such notions are implicitly embedded as part of practices of mindfulness. In essence, mindfulness promotes the overall well-being of individuals especially in the areas of ageing where, in general, there is a negative perception of the notion. Many research assignments conducted by Professor Langer have produced positive results on healthy ageing and enhanced immunity systems enhancements for those who are engaging in activities mindfully. Further, as Professor Langer points out, due to the highly receptive to information/knowledge nature of mindful individuals, they tend to be highly intuitive (possessing gut feelings on mattes) as well (possibly as a result of implicit learning that takes place in an unconscious manner through openness/non-judgemental to information received).

As pinpointed by Professor Langer, many have questioned her about real practical possibilities/difficulties of becoming mindful in a constant/ongoing manner. They even raised the issue of developing a situation of indecision or tarnishing the skill/ability to make quick and firm decisions when one becomes highly mindful. In fact, the strength of mindfulness lies in the ability to make optimal decisions by considering as many perspectives/dimensions as possible. It contrasts with producing less optimal/substandard decisions/results rapidly by neglecting some important perspectives/contexts. Consequently, we see that if the leaders of our societies possess the skills/abilities of mindfulness, our world will thrive towards sustainability. Further, mindfulness is not a tool in possession by everyone all the time so that an individual can make use of it when he/she desires. Instead, it is skill/ability that needs to be learned and practised over time (possibly from very young age) to get to a level that makes it part of an individual’s everyday life.

   

  On ”  Culture Infusion: 9 Principles for Creating and Maintaining a Thriving Organizational Culture” by Kerry Alison Wekelo

In “Culture Infusion: 9 Principles for Creating and Maintaining a Thriving Organisational Culture”, the author Kerry Alison Wekelo uses her personal and work experience (as a managing director of human resources) to present an organisational culture that thrives insightfully. Essentially, it is a culture that is based on the well-being of employees and their healthy social engagements internally as well as externally. Considering that many contemporary organisations, both private as well as the public, pay scant attention to the well-being of their employees let alone their external partners/customers, Kerry set an example on how organisations should manage their human resources in an evidence-based manner by making use of some of the latest research revelations.

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The author, Kerry Alison Wekelo, should be commended for boldly making use of some the emerging and widely discussed human development concepts/phenomena that are verified through numerous research for her role as a leader of human resources management. These concepts/phenomena include developing self-awareness, emotional intelligence, empathy/compassion, effective/empathic communication, openness in conflict management, continuous personal improvement/learning and work/life balance (I personally prefer to use the idea of work/life integration by being mindful to a higher degree and enjoying both equally) etc. Research in the last two decades or so has revealed that these are some of the essential ingredients of improving individual (and organisational as well in return) well-being leading to much-needed higher productivity. Also, many scholars have identified them as essential qualities of effective leaders. Consequently, as Kerry highlighted, intentional infusion of the above features/concepts into the organisational culture necessarily begins with the right leadership.

Another important notion Kerry highlights is the need for organisations to focus on corporate social responsibility (CSR). Though CSR is a notion that has been there for some time, its significance appears to remerge with a vengeance (availability of a number of social media platforms that reach out to masses effectively generating positive/negative images of organisations could be the main reason) in the recent past demanding organisations to focus beyond their profit margins as social organisations. In fact, as Kerry put forth, CSR could begin with organisations paying due attention to the well-being of their employees who themselves are members of the broader society. Further, when goals of a socially responsible organisation align well with internal voices of its employees, they become motivated to engage in their work better enhancing overall productivity. If this aspect of focusing on people is not given the due attention and emphasis, we cannot expect the notion of CSR to go beyond the organisation boundaries genuinely. Further, impacts of well-looked-after employees who are happy will have a flow-on effect on their family members, relatives and friends causing a rippling positive effect on the communities.

As an educator, I was able to generate some useful ideas for improving our teaching-learning practices using the real-world insights given in the book. We need to incorporate appropriate practices and raise awareness of our learners on the important concepts/notions such as self-awareness (through reflective questioning/journaling), emotional intelligence (through practices of raising self-awareness, emphasising on multiple perspectives), empathy/compassion, empathic/effective communication, conflict management (through creative approaches of emphasising multiple perspectives from different individual’s points of view) and encouraging mindful learning and an associated mindset (non-judgemental openness/flexibility in receiving/processing information by emphasising on conditional/contextual/multiple perspective of information and recognition tests as opposed to associative recall tests)  as means of yielding enhanced/deep learning outcomes and minimising study-related stress at the same time.

Finally, Kerry’s employees’ well-being-based approach to human resources management in a corporate environment gives readers much-needed hope in overcoming some of the negativity associated with traditional corporate cultures plagued with disharmony and lack of synergy.

   

On “Brainstorm – The Power and Purpose of the Teenage Brain – An Inside-Out Guide to the Emerging Adolescent Mind, Ages 12-24” by Daniel Siegel

In “Brainstorm -The Power and Purpose of the Teenage Brain – An Inside-Out Guide to the Emerging Adolescent Mind, Ages 12-24”, the author Daniel Siegel (clinical Professor of psychiatry at UCLA, co-director of the UCLA Mindful Awareness Research Centre and the executive director of the Mindsight Institute) highlights the potential of the adolescence/teenage brain/mind that can produce significantly positive and useful outcomes if properly and diligently directed. Some of the prominent features of adolescence brain highlighted are the emotional spark, social engagement, novelty-seeking and creative exploration. Professor Siegel signifies the above features as having capacities to produce novel/innovative solutions even to the wicked problems of the world by challenging the status quo, if encouraged, supported and properly guided. Further, he raises the need to support the extension of above useful instincts beyond the adolescence through processes of self-awareness and understanding. However, using examples from his clinical practice, he elaborates on the risk associated with the same features of the adolescence brain when not properly guided, such as instances of alcohol and drug abuse, undue risk-taking and matters related to relationship/attachment issues.

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One of the most important neuroscience/brain related concepts Professor Siegel highlights in the book is the need to integrate a whole range of differentiated brain activities/regions/neural networks for developing healthy minds. Some examples are the integration of emotional and cognitive functions/regions and left and right cerebral hemispheric functions. That is, the notion of whole brain/person development through various ways (and using some tools as well) of integration emphasised. When such processes of integration are not present, individuals tend to develop imbalance minds that can be in extremes of rigidity (inflexible and lack of emotional feelings) and chaos (overly emotional and lack of coherence). As an educator, insights I get from the book is that we need to help learners to integrate diverse neural networks of learning and senses that are differentiated to enhance learning or to develop the ability to see the connected whole. For example, we need to encourage learners to be reflective of all types of learning and develop a self-awareness/intuition on them so that the learning becomes an integral and internalised part/neural networks of the learner.  

Another important research-based notion Professor Siegel emphasises is the attachment an individual has/receives from parents or close adults, especially during the childhood. If a child grows up with a secure attachment (other non-ideal types of attachment being avoidant, ambivalent and disorganised), especially from parents, he/she is likely to develop capacities to integrate brain functions/neural networks better, minimising the chances of developing mental/psychological imbalances during the adolescence and later in the life. In a secure attachment, parents or close relatives are more receptive and accepting of the needs of the child. As a result, the child gets an environment to thrive and explore. Further, Professor Seigel signifies the need of a similar close attachment and guidance from the part of parents even during the much critical adolescence years for a healthy mind development of their offspring, supported by a positive intergenerational interaction/communication.

Interestingly, the brain integration/linkage process Professor Siegel puts forth is not limited to within a single individual/brain, but also across individuals/brains. In other words, for the healthy development of the minds of adolescence in particular, it is important that their brains are able to develop healthy interpersonal relationships with peers and adults. The notions of empathy and compassion are the essential ways that adolescence (and adults as well) need to connect with others. Empathetic understanding of others is, in fact, understood to be supported by neural structures in the brain known as mirror neurones. Adolescence brains that are prone to social engagement should be guided to do so with empathetic/compassionate attitudes for better interpersonal integration towards healthy minds and overall well-being all involved.

Finally, one of the greatest messages Professor Siegel passes onto the adult readers of the book is debunking some of the myths held about the adolescence brain. The adolescence/teenage period is not something that is unwanted that we all have to get over with great difficulty and risk. Nor is this negativity created by a hormone imbalance or excessive hormone activity. It is all about letting adolescence brains to thrive through the processes of self-awareness/self-authorship with proper understanding, relationships and guidance on the part of adults. As an educator in higher education, I see a great value in Professor Siegel’s message in attempting to enhance learning through integrative processes (within as well as in an intrapersonal way) of neural networks in adolescence/teenage groups.

The author, Professor Daniel Siegel has fittingly presented a poem on defining “SUCCESS” by Bessie Anderson Stanley to wind up the text.

“It offers insights into what successful adolescences might look like, how the essence of adolescence can enrich the rest of our lives.”

SUCCESS

“To laugh often and love much;

To win respect of intelligent persons and the affection of children;

To earn the approbation of honest critics and endure the betrayal of false friends;

To appreciate beauty;

To find the best in others;

To give of one’s self;

To leave the world a bit better, whether by a healthy child, a garden patch or a redeemed social condition;

To have played and laughed with enthusiasm and sung exultation;

To know even one life has breathed easier because you have lived-

This is to have succeeded.”

   

“Authoring Your Life – Developing Your INTERNAL VOICE to Navigate Life’s Challenges” by Marcia Baxter Magolda

In “Authoring Your Life – Developing Your Internal Voice to Navigate Life’s Challenges”, the author Marcia Baxter Magolda (a Distinguished Professor Emerita of Student Learning and Development) puts forth the important message – the progress in human development of individuals takes place only when they attain the abilities to listen to their internal voices or senses. More specifically, the notion of listening to internal voices is differentiated from what would occur commonly as purely or more extensively relying on or responding to external stimuli at the expense of the internal ones. The result of neglecting these internal voices is a disintegrated state of mind that involves a tug of war between internal and external stimuli. On the other hand, when one develops the abilities to listen to one’s internal voices, he/she learns to control the matters that are within his/her capacities while accepting some others (sometimes the harsh reality) that are not within his/her control. That is individuals with higher capacities of listening to internal voices become more integrated personalities and resilient in the face of challenging circumstances. Interestingly, Professor Magolda has observed these results from her longitudinal research studies on self-authorship conducted over twenty years with subjects selected from diverse social backgrounds.

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Professor Magolda’s research studies have revealed some interesting features of human development that happen essentially through the process of self-authorship highlighted in the book.  Self-authorship, as implied, is a realisation the subject individual has to develop on his/her own. However, some life experiences -especially the painful ones- and support personnel (referred to in the text as partners) such as parents, spouses, friends, supervisors/employers, teachers, counsellors may assist or become catalysts in the process. Self-authorship begins, usually during early adulthood, when the subject individual experiences discrepancies between internal belief systems and external worlds, especially when the individual is faced with situations of crossroads. Individuals, who depended heavily on external voices/authority (of parents/teachers/elders etc.), begin to be more independent at the onset of the adulthood and thereby listening to their internal voices more. It could be an intriguing research question pursue to get to know how some individuals (possibly the ones who demonstrate the trait of mindfulness) are prone to develop a high value/belief system internally and encounter a conflicting imbalance between the internal and external worlds. If an individual progresses in the process of self-authorship, he/she would develop the ability to listen and believe in his/her internal voices increasingly firmly while at the same time developing an understanding that though some external realities cannot be controlled, the reactions to them by him/her can be regulated mainly by getting to know of multiple perspectives/contexts.

Interestingly, we can draw some parallels between the theory of self-authorship defined by Professor Magolda and some other human development frameworks presented by other philosophers/researchers in the past. For example, Abraham Maslow’s theory of self-actualisation highlights mainly external/environmental requirements such as fulfilling basic needs (food, shelter, clothes etc.), love and security and social acceptance etc. for an individual in his/her progress in human development to higher levels. Consequently, the two theories of self-authorship and self-actualisation complement each other giving two different perspectives of internal and external to the subject individual in the human developmental process. In Kazimierz Dabrowski’s human development framework of Theory of Positive Disintegration (TPD), the disintegration process from a primary integration to a somewhat unstable state (state of psychoneurosis as Dabrowski referred to) towards a much more stable state of secondary integration has some similarities with the theory of self-authorship. In progress towards self-authorship, the subject individual first becomes shaken by observing the differences between the internal values/thinking and what is present externally in the real world especially when encountered with crossroad situations. In order to overcome this turbulent state of mind, the individual has to continue listening to internal voices more firmly so that he/she comes to a realisation of what can or cannot be controlled and/or what should/shouldn’t be accepted as realities of life.

One important insight highlighted in the book is that turning inward towards identifying one’s internal voices more while deemphasising on external stimuli (or ordinary socialising) does not mean that an individual in the process of self-authorship fails to develop healthy interpersonal relationships. In fact, as the studies showed, it was the opposite – through the development of a higher level of self-awareness, these individuals become more capable of understanding others more deeply thus enabling the enhancement of their interpersonal relationships. In other words, they may incline more towards introversion on a scale of extroversion-introversion while engaging and integrating with the self firmly along with a clearer understanding and acceptance of the differences between internal and external real worlds.

For educators, the single most important take away message from the book is the need to relate the content being introduced to a personal level so that learners can associate them to their individualised internal voices through a higher level of reflection. In other words, educators should endeavour to connect important concepts presented to as many real-life scenarios as possible so that a wider learner cohort would be able to make real personalised meanings for them. That is, the knowledge is not represented as something external to the learners, rather it is created and enhanced internally by the learner following the notion of the constructivist theory of learning. The essence of learning and development is an internal process of the learners although some external education systems and experiences may positively facilitate it. As Professor Magolda highlighted, learning and development is a process that needs essentially to be self-authored and directed mindfully by the subject individual on his/her own to meet his/her internal voices/value systems.

“Full Catastrophe Living – Using the Wisdom of Your Body and Mind to Face Stress, Pain, and Illness” by Jon Kabat-Zinn (Emeritus Professor of Medicine, University of Massachusetts Medical School)

 “This is the path of insight, of wisdom, and of healing. It is the path of acceptance and peace. It is the path of the mind-body looking deeply into itself and knowing itself. It is the art of conscious living, of knowing your inner resources and your outer resources and knowing also that, fundamentally, there is neither inner nor outer. It is profoundly ethical”

 “Full Catastrophe Living – Using the Wisdom of Your Body and Mind to Face Stress, Pain, and Illness” by Jon Kabat-Zinn (Emeritus Professor of Medicine, University of Massachusetts Medical School) reveals the reader the constituents and theories/scientific-basis of the Mindfulness-Based Stress Reduction (MBSR) program that was run for nearly 40 years at the University of Massachusetts Medical Centre. The eight-week MBSR program that was founded by Professor Kabat-Zinn has become a very popular complementary/integrative medicine approach followed by many hospitals/medical centres around the world since its inception. Plethora of research on neuroscience emerging in the last 2-3 decades has given much-needed scientific basis/explanations on the traditional contemplative practice of mindfulness, the core of the MBSR program, thus enhancing an ever-increasing confidence on the program in patients/individuals who undergo it as well as wider professional communities working in the domains of medicine and healthcare.

“MBSR was meant from the beginning to be an experiment to see whether mainstream America and American medicine and healthcare would be receptive to this transformative and liberative dharma perspective, if framed in a universal vocabulary and within an easily accessible and commonsensical format and idiom.”

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The author, Professor Kabat-Zinn, deserves a special commendation and gratitude for producing such an epic resource giving vivid and elaborate descriptions of some of his real-world practices in the MBSR program. Millions of readers around the world, who are desperately looking for some form of healing in facing catastrophic situations, would benefit in their life-changing transformative processes from the mindfulness practices presented. The beauty of these complementary/integrative medicine practices with significant proven benefits in individuals’ health and wellbeing is that one only requires a trust/faith and commitment in them to benefit as they incur only a minimal cost, if at all. In a world where there are ever-increasing medical costs around the world giving individuals and governments a huge financial burden, the cost-effective practices suggested in the MBSR program as personal transformative measures are giving humankind a ray of hope into the future in a world of “poignant enormity” (in the words of Professor Kabat-Zinn). Even more, to introduce the essence of the MBSR program to the individuals seeking healing/benefits, it only requires 8-weeks of attendance/commitment at the MBSR clinic, after which they are expected to carry out the practices on their own to benefit in an ongoing manner.

Interestingly, the author, Professor Kabat-Zinn has analysed and categorised what is commonly termed as “stress” into some insightful constituents such as “work stress”, “time stress”, “people stress”, “sleep stress” and “world stress”, to name some. At work, many of us would become stressful for reasons such as high workload, meeting deadlines, engaging in routine/tedious chores and maintaining relationships etc. Time stress results in when we attempt/struggle to meet deadlines in either professional or personal lives thereby getting trapped in situations where we are being driven and controlled unconsciously by time without ever realising even what we are doing by paying full attention. When we find ourselves in situations of conflicts with who we interact either in professional and personal lives, it can produce a varying degree of stress depending on the specific circumstance. Medical professionals recognise and recommend an adequate amount of daily sleep as an essential measure of recuperation from varying degrees of daily stress for all human beings. However, sometimes these daily stressful encounters themselves force individuals to ruminate on them and thereby creating difficulties in sleeping. Professor Kabat-Zinn has coined-in the term “world-stress” to highlight negative situations, either as natural disasters or otherwise, we get exposed to routinely through digital/technological means of the Internet, TV or radio. When there are so many sources that we can become stressed, what would be the cost-effective and harmless (without any side-effects) means of relieving these stresses? Can we anaesthetise us to become numb or simply become non-receptive to avoid these hard realities? Would they be viable solutions for us to calm our craniums? Can we expect us to depend on a magic pill that can do them all for us? As proved by the MBSR program, various mindfulness practices (which ae conceptually very simple albeit difficult in real usage) have come to our own rescue in this regard, meeting the above requirements. Becoming mindful/aware/accepting of the various sources of stress, in many occasions in a courageous and bold manner, would be the starting point for us to look for appropriate measures of stress relief.

“There is still far too little of this in our education. As a rule, our schools do not emphasise being, or the training of attention, although this situation is changing rapidly. When mindfulness is not taught in school, we are left to sort out the domain of being for ourselves. It is doing that is still the dominant currency of the modern education. Sadly, though, it is often a fragmented and denatured doing, divorced as it is from any emphasis on who is doing the doing, and why. Awareness itself is not highly valued, nor are we taught the richness of it and how to nurture, use, and inhabit it – how it can round out the limitations and sometimes the tyranny of thinking, and provide a counterbalance to our thinking and our emotions, serving as the independent dimension of intelligence that it actually is.”

 Finally, as an educator, I become increasingly convinced that there is so much mindful learning from the part of individual learners and mindful pedagogical practices from the part of educational practitioners that can contribute to learner development/self-actualisation/self-authorship to higher levels. The decision-makers of the educational forefront are being exposed to increasingly compelling evidence-based resources to initiate and develop transformative learning and development processes as a matter of urgency to enable fairer, just, ethical and sustainable societies. 

   

On “Altered Traits – Science Reveals How Meditation Changes Your Mind, Brain, and Body” by Daniel Goleman and Richard Davidson

“Science operates within a web of culture-bound assumptions that limit our view of what is possible, most powerfully for the behavioural sciences. Modern psychology had known that Eastern systems offer means to transform a person’s very being. When we looked through that alternate Eastern lens, we saw fresh possibilities.”

In “Altered Traits – Science Reveals How Meditation Changes Your Mind, Brain, and Body”, the authors Daniel Goleman (Author of the Bestselling Books on Emotional Intelligence/Psychologist) & Richard Davidson (Research Professor of Psychology and Psychiatry/Director and Founder of Centre for Healthy Minds at the University of Wisconsin-Madison) present hundreds of highly controlled and designed research studies carried out around the world to highlight that various meditation practices can be used to change neural connections in the brain to have positive functional and behavioural impacts on the meditator. They reiterate in the text the need to have long hours of quality practice in the order of thousands especially to have a lasting/trait effect. One of the main aims of the authors is to identify the means of using variants of “deep” meditative practices carried out by long-term, full-time practitioners for the benefits of “wider” masses in developing healthy minds/behaviours and overall well-being.

Two of the common attention related meditative practices are referred to as focused-attention meditation and open-presence/attention/awareness (mindfulness) meditation. In the former, the meditator focuses on a single object such as the breadth while in the latter, he/she attempts to focus on whatever that comes to his/her mind such as an emotion or a thought. In these attention-related practices, the meditator constantly keeps track of his/her attention, and if he/she finds attention wandering, he/she uses that meta-awareness to bring the attention back onto the object of focus. The ability to control our attention and develop meta-awareness is crucial for any learning we do – in fact, the main task of any learning is to get our attention on the object of learning voluntarily. The research listed by the authors have shown that we develop our capacities of cognitive control to select an object and focus (selective attention) in a sustained manner ((by reducing mind wandering). Such sustained attention is shown to enhance our working memories that in turn help in creating lasting/long-term memories. Moreover, the authors highlight a phenomenon known as attentional blink, a measure that helps one to develop sharper attention by identifying differences in a series of objects presented (by reducing attentional blink). Long-term meditators also showed the capacities to focus deeply and fully on the present moments, minimising features such as rumination on the past or future with an inverted V level of attention. Another feature they demonstrated was the effortlessness in the capacities to pay attention to a selected item indicating the use of less brain/cortical resources (or efficient use) for doing it.

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Another useful and common type of meditation is loving-kindness/compassion meditation. These practices are shown to enhance meditator’s capacities to empathise with others when they are in difficult situations. Also, long-term meditators demonstrated a trait of a higher level of preparedness to help those in need or for engaging in the greater good than the meditators with less number of hours. A higher level of activity was shown in the brain’s radar organ of the amygdala for such preparedness in the long-term meditators (with focused- attention meditation, the amygdala activity was reduced helping to minimise mind wandering). Some empathy-related neural firing was also shown to resonate with other body parts such as the heart validating our longstanding belief of having a “good heart” when we are compassionate. Further, psychological conditions such as kindness, empathy and compassion are shown to minimise the impacts of negative ones such as anger, depression and stress thus enhancing the meditators immune system and overall well-being by minimising proneness to inflammation and unhealthy attachments such as cravings (for examples for some food, alcohol and drugs etc.). Usually, the negative psychological conditions are associated with involvement of the so-called default network/mode/self-system of the brain that becomes activated when one is idling or not focusing on any specific object/function, and this default mode is more prone to focus on negative thoughts/emotions one may possess.

One interesting and surprising observation authors made in their research with long-term meditators was the generation of higher frequency (than normal) gamma waves in the brain during their open presence and compassion meditation activities. The main feature of gamma waves is the ability to synchronise many regions of the brain for highly efficient information processing such as generating insights. Non or novel meditators are also capable of generating gamma waves, but they last only for a fraction of a second while for long-term meditators could have them for minutes. Even more, the long-term meditators showed to have gamma waves generated during their sleep indicating a possible state of “awakening” round the clock. Another observation the authors made in their research was the abilities of long-term meditators have open-presence/attention to whatever that comes to their mind, accomplished possibly by the non-judgemental (without rumination on the past and future) way of paying attention. The authors also highlighted the notions of neuroplasticity and epigenetics they validated from their research. The two phenomena relate the brain’s capacity to change (or develop new neural networks while removing unused ones) based on the experience the individual undergoes. That is, we do not want to keep debating on whether a person’s capabilities are a matter of nature or nurture. The notion of epigenetics relates gene expression made possible by appropriate experiences while suppressing some others when relevant experiences are not present. Further, the text brings to our attention that, open-attention/mindfulness and loving-kindness/compassion meditative practices were successfully used in an evidence-based manner for overcoming/healing depressive disorders and post-traumatic stress disorders (PTSD) respectively.

“The faculty of bringing back a wandering attention over and over again is the very root of judgement, character and will…an education which should improve this faculty would be the education par excellence.” William James – Father of modern psychology

As an educator, I see some great insights emerging from this text. One of the fundamental capabilities we need to develop in learners is to get them to pay attention/focus (for content by reading/seeing, presentations by listening etc.) despite there is a tendency for mind wandering, especially for the contents perceived to be difficult. In other words, we need to encourage learners to persevere in engagement in the content/learning until a clearer understanding is achieved. Learners can also be directed to practice paying attention by asking them to focus on their breathing. Also, learners can be encouraged to practice open presence/attention by being open to whatever that comes to one’s mind through reading/seeing experiencing/hearing in a non-judgemental way with an intrinsic motivation to learn or developing an understanding that such practices help one in lifelong learning, developing a growth mindset, resilience to adverse social/personal situations and overall well-being. Here we highlight the fact that most of our learning is implicit (not explicit/formal as in a classroom or within an institute) and we benefit simply by paying attention/being mindful to our experiences/environments indiscriminately. Reading and journaling can be two prominent areas one can apply open presence/attention at one’s own pace. Loving-kindness/compassion meditation practices are some useful means to develop an understanding or positive feeling of empathy and equanimity. These positive emotions would enable learners to maintain a balanced mental state at an appropriate arousal level in the journey of lifelong learning with a growth mindset.

Finally, we need to commend the authors Daniel Goleman and Richard Davidson for giving the public a gem of an evidence-based resource that can be used in many applications whether as learners, employees or leaders.

FocusThe Hidden Driver of Excellence” by Dr Daniel Goleman 

 “The big shock: statistical analysis found that a child’s level of self-control is every bit as powerful a predictor of her adult financial success and health (and criminal record, for that matter) as are social class, wealth of family of origin, or IQ. Willpower emerged as a completely independent force in life success – in fact, for financial success, self-control in childhood proved a stronger predictor than either IQ or social class of the family of origin”

 In “Focus – The Hidden Driver of Excellence”, the author Dr Daniel Goleman (Author of the Bestselling Books on Emotional Intelligence/Psychologist) was able to develop a long overdue and much-needed interest in the reader on the notion of focus/attention and how it applies to the success of any individual whether his/her role is a leader, learner/student, educator or parent etc., even though there is an apparent heightened importance for those in leadership positions. He identifies and presents three areas of focus (triple focus) an individual should ideally be aware of – inner, other and outer – leading to excellence.

The inner focus, in essence, is self-awareness as it is more commonly known and should be the starting point that leads other areas of focus. Self-awareness is a metacognitive/meta-awareness/reflective ability that helps us to identify the nature of our own thoughts, emotions/feelings, passions, values, intuitions/gut-feelings and insights etc. It is usually an automatic, bottom-up quick response (as opposed to more time-consuming top-down responses utilising brains cortical areas) that combines all learnings of an individual’s life that far in a magical way, albeit in an unconscious/semi-conscious manner, especially when in situations of making complex life decisions. In fact, the significance of self-awareness for an individual’s development/growth is highlighted by referring to it in the text as the “inner rudder” that drives all of his/her actions/plans in life towards success/excellence (or otherwise due to lack of it). One of the most important aspects of self-awareness is the ability of cognitive control/self-control/willpower that is proven to be a better predictor of success than even measures of IQ, social class or family of origin.

“A darker side of cognitive empathy emerges when someone uses it to spot weakness in others and so takes advantage of them. This strategy typifies sociopaths, who use their cognitive empathy to manipulate. They feel no anxiety, and so the threat of a punishment does not deter them.”

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As Dr Goleman puts forth, the development/growth of the brain areas associated with self-awareness is also influential in enhancing “other” focus- the second area of focus highlighted. Essentially it is the notion of empathy, as commonly known – the ability to cognitively as well as emotionally see/understand/feel other individuals we interact regularly or even sparingly. The reciprocal connection between self-awareness and empathy helps us to have what is known as “360 degree” evaluation and also to avoid situations of “groupthink/shared blind spot” Another area that comes under this particular focus area is the social-intelligence/social-sensitivity/context awareness in which we usually have to be proficient in picking non-verbal social clues.

“…people attribute what happens to them to events close in time and space, when in reality it’s the result of the dynamics of the larger system within which they are embedded…The problem gets compounded by what’s called the “illusion of explanatory depth,” where we feel confident in our understanding of a complex system, but in reality have just superficial knowledge. ”

In the third area of focus, we extend our attention beyond our selves, others in the communities we interact to outer societies/worlds or the whole planet. Put differently, it is about systems thinking, a focus area that is getting an increasing interest among scholars. With a focus on systems thinking, we start to appreciate the notions of our interconnectedness to and interdependence of/life cycle analysis (LCA) of many other systems/living beings/societies/groups, directly or indirectly even in more distant ways in space and time. The author, Dr Goleman duly highlights the fact that there is no specific brain area or radar that is sensitive to this system’s viewpoint resulting a situation referred to as “system blindness” that need to be addressed by paying diligent attention to the aspect.

“…data science requires more than math skills: it also takes people who have a wide-ranging curiosity, and whose innovation is guided by their own experience – not just data. After all, the best intuition takes huge amounts of data, harvesting our entire life experience, and filters it through the human brain.”

 “The need to focus on a less complicated order (whether in organising our closets, developing a business strategy, or analysing LCA data) reflects a fundamental truth. We live within extremely complex systems, but engage them lacking the cognitive capacity to understand or manage them completely. Our brain has solved this problem by finding means to sort through what’s complicated via simple decision rules.”

We have now seen the significance of the three areas of focus highlighted in the text by Dr Goleman. The next big question now is, how can we develop these focusing skills in leaders/learners etc. or measures can be taken more broadly for the benefit of masses? Fortunately, there are some simple techniques and methodologies identified to be useful in an evidence-based manner – breathing-based focused attention training and mindfulness/open attention practices. These practices were proven to be working from primary school students to top-level leaders such as CEOs.

“Setting aside some regular reflective time in the daily or weekly schedule might help us get beyond the firefight-of-the-day mentality, to take stock and look ahead. Very diverse thinkers…are calling for mindfulness as a way to help leaders see the big picture. They propose we need not just mindful leaders, but mindful society, one where we bring a triple focus: to our own well-being, that of others, and the operations of the broader systems that shape our lives.”

Finally, if research shows undeniably that these three areas of focus were instrumental for excellence, as an educator, I wondered the ways, if at all, we address and develop them in learners through our education systems. One important observation we make is that the above triple focus areas are independent of the domain or discipline of study, and as a result, they become a broader set of generalised skills that can be developed in any learner irrespective of the discipline of study. Despite this commonality, it is important for educational policy-makers to understand the limitation that in a typical educational/learning environment or education system, we do not address directly in improving the abilities of self-awareness, empathy or systems thinking per se. For example, how could we make use of this evidence-based knowledge to avoid sociopathic minds (those bullying minds) being developed misusing cognitive empathy and devoid of emotional empathy at the grassroots? What happens in most of the typical educational/learning systems pay emphasis on specific contents related to the discipline of study without giving learners generic study skills, strategies and methodologies that are useful in their lifelong learning endeavours and in developing growth mindsets. By giving undue emphasis on specific contents narrowly, we tend to give a wrong message to our learners that such a narrow knowledge-base would guarantee them overall success/well-being in the highly uncertain/changing future that we all are struggling to predict, despite many significant advances in many areas including technology. In fact, the reality is exactly the opposite – no such guarantees – in a rapidly changing world through the notions of artificial intelligence/automation, climate change, geopolitical uncertainties, big data etc.

Why We Sleep – The New Science of Sleep and Dream” by Matthew Walker

“Scientists have discovered a revolutionary new treatment that makes you live longer. It enhances your memory and makes you more creative. It makes you look more attractive. It keeps you slim and lowers food cravings. It protects you from cancer and dementia. It wards off colds and the flu. It lowers your risk of heart attacks and stroke, not to mention diabetes. You’ll even feel happier, less depressed, and less anxious. Are you interested?”

 In “Why We Sleep – The New Science of Sleep and Dream”, the author Professor Mathew Walker has enlightened the readers with an important message – biological need and the significance of an adequate amount of daily sleep (of 7-9 hours) for overall individual wellbeing leading to social sustainability – in an evidence-based manner with the support of years of research studies done by himself and others.

Professor Walker convincingly and colourfully presented many dimensions of human life (overall health and wellbeing, learning, memory, creativity, emotional balance, interpersonal relationships, decision-making, problem-solving, productivity, attention/alertness etc.) that are directly or indirectly benefited by persisting with 7-9 hours of daily sleep, which is composed of two main components of REM (Rapid Eye Movement – higher  frequency brain waves/dreaming stage) and NREM sleep (lower frequency brain waves including slow wave deep sleep stages).

NREM sleep that is present mainly in the first half of a full night’s sleep helps in the important learning function of memory consolidation by moving memory traces from short-term storage (mainly the hippocampus) to long-term-storage areas of the brain (in cerebral cortex) thereby emptying the short-term memory storage and getting it ready for the following day learning. REM sleep, on the other hand, is present mainly in the second half of a night’s sleep and does the important functions of clearing the emotional residues from the day before, thus making the individual emotionally more stable/ready for the new day starting (similar to a daily therapeutic function)  and integrating traces of memories from diverse areas of the brain in forming relatively unusual/novel creative associations that are not possible while awake. In lieu with these benefits on learning, Professor Walker presents the consequences (not fulfilling the above important functions) of not having an adequate amount of sleep daily in a highly compelling way using his years of research and life experiences. Further, he signifies the negative impacts of alcohol (including the impacts on unborn child/foetus due to alcohol intake by pregnant females) and prescription sleeping pills that merely sedate the user as opposed to facilitating a natural restorative sleep with REM dreaming and NREM deep sleep.

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Professor Walker also highlights the important link between having an adequate amount of sleep and overall health and wellbeing. Citing a wealth of research evidence, he showed how inadequate/lower quality sleep leads to a number highly problematic and widely concerning health issues such as cancer, diabetes, dementia, high blood pressures, cardiovascular/heart and immune-deficiency diseases. Not only these primarily physiological health conditions, a number of common mental health issues and their relationship to having inadequate sleep are also duly highlighted for the benefit of masses individually and society at large.

Our brain scanning experiments in healthy individuals offered reflections on the relationship between sleep and psychiatric illnesses. There is no major psychiatric condition in which sleep is normal. This is true of depression, anxiety, post-traumatic stress disorder (PTSD), schizophrenia, and bipolar disorder (once known as manic depression). Psychiatry has long been aware of the coincidence between sleep disturbance and mental illness. However, a prevailing view in psychiatry has been that mental disorders cause sleep disruption – a one way street of influence. Instead we have demonstrated that, otherwise healthy people can experience a neurological pattern of brain activity similar to that observed in many of these psychiatric conditions simply by having their sleep disrupted or blocked.

“REM sleep is what stands between rationality and insanity. Describe these symptoms to a psychiatrist without informing them of the REM-sleep deprivation context, and the clinician will give clear diagnoses of depression, anxiety disorders, and schizophrenia. But they were all healthy young individuals just days before. They were not depressed, weren’t suffering from anxiety disorders or schizophrenia, nor   did they have any history of such conditions, self or familial.”

Another important area Professor Walker discusses elaborately is how lack of proper education/knowledge on sleep impacts negatively on some education-related matters. As an example, he duly questions widely used practices in medical education to make resident medical interns to work long hours as much as 30 in some instances in a single shift. Issues raised are not just the health and wellbeing of the medical interns subjected to the sleep deprivation, but also the impacts of the extremely possible non-ideal decisions made by them in those situations.

“Halsted inserted his cocaine-infused wakefulness into the heart of Johns Hopkins’s surgical program, imposing a similarly unrealistic mentality of sleeplessness upon his residents for the duration of their training. The exhausting residency program, which persists in one form or another throughout all US medical schools to this day, has left countless patients hurt or dead in its wake – and likely residents, too.”

“There’s simply no evidence-based argument for persisting with the current sleep-anaemic model of medical training, one that cripples the learning, health, and safety.” 

 In a similar vein, Professor Walker questions the practice of some governments and institutes to start schools as early as around 7.00 – 7.30am, an action that disallows children some very useful refreshing sleep time that enhances their overall wellbeing and capacities to learn, retain memories and be creative. This fact applies more specifically to teenage students who have a circadian sleep cycle/clock that is moved forward by around two hours.

“An added reason for making sleep a top priority in the education and lives of our children concerns the link between sleep deficiency and the epidemic of ADHD (attention deficit hyperactive disorder). Children with this diagnosis are irritable, moodier, more distractible and unfocused in learning during the day, and have significantly increased prevalence of depression and suicidal ideation.  If you make a composite of these symptoms (unable to maintain focus and attention, deficient learning, behaviourally difficult, with mental health instability), and then stripe away the label of ADHD, these symptoms are nearly identical to those caused by a lack of sleep. Take an under-slept child to a doctor and describe these symptoms without mentioning the lack of sleep, which is not uncommon, and what would you imagine the doctor is diagnosing the child with, and medicating them for? Not deficient sleep, but ADHD.”

 To wind up, the author, Professor Matthew Walker must be commended for brilliantly presenting a compelling case essentially for widespread education on the important topic of the biological human need developed through an evolutionary process of millions of years for adequate daily sleep. With such awareness-raising education at all levels of individual (more critically to minimise LED screens generated blue lights especially a few hours before sleep), organisation, government and societal, the whole society can benefit leading towards sustainability, especially saving governments billions of dollars on medical and health-related costs. 

Wired to Create – Unravelling the Mysteries of the Creative Mind” by Scott Barry Kaufman & Carolyn Gregoire 

In “Wired to Create – Unravelling the Mysteries of the Creative Mind”, the authors Scott Barry Kaufman and Carolyn Gregoire have identified and presented some incredibly useful traits and behaviours of highly creative minds/individuals. Becoming aware of these traits would help us, the readers, to systematically understand some of the thoughts/behaviours of our own as well as the others with whom we interact on a daily basis. One of the important messages highlighted throughout the book is the messy nature of these truly creative minds that our societies find baffled if look at them in an ordinary/casual sense, thus leading to a situation of social isolation/alienation of these creative minds. Out of the ten traits of highly creative minds presented by the authors, a number of them such as thinking differently, solitude, sensitivity and daydreaming etc. are, in general, negatively regarded by our societies, akin to antisocial behaviour/mental disorder.

“Our cultural disapproval of creativity tends to show through when we look at creative paths that don’t lead to mainstream success. There’s a high price to pay for being creative – tireless work, solitude and isolation, failure, and the risk of ridicule and rejection.”

Throughout the book, the authors have duly glorified the notion of creativity in a deeper sense by presenting the evidence (unlike how our societies do, in general, in the same way although superficially), while at the same time pointing to some of the commonly used practices in the educational forefronts, albeit somewhat unconsciously, that hamper the enhancement of creativity, which is identified by many scholars and researchers to be a natural human capacity, in learners. As discussed in detail in the book, the important role of “imaginative play” in developing creative minds, especially during the childhood, can be an eye-opener for many parents who are the main caregivers in many cases. Giving the children the freedom to play in their imaginary or dream worlds, minimising unnecessary parental instructions/intervention would be more important than getting them to forcefully develop early reading/writing skills as means of overcoming parental anxieties.

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“In fact, most children are natural nonconformists. Unfortunately, either at home or in school (or both), many children grow up in environments that devalue independent and creative thought and instead reward imitation, memorisation, and rote learning. The suppression of free thinking and imagination often starts in the educational system. Many people can recall an experience during childhood…when they were punished for thinking differently from everyone else. These experiences can lead children to suppress their natural inquisitive and creative instincts.”

 The need for appropriate means of instruction for learners by encouraging them to ask questions and finding appropriate information on their own while minimising direct instructions is presented in the book as an important step in encouraging and enhancing creativity. Such practices are likely to minimise stifling of learner creativity inadvertently as a result of inappropriate means of content delivery and expectations from learners.

 “…common teaching methods that emphasise direct instruction – those in which the child shown what to do rather than given the opportunity to figure it out for herself – can hamper the child’s ability to solve problems independently and creatively and may instead encourage mindless imitation…she won’t be learning the important real-world skills of asking questions and sleuthing out new information about a problem…learning to imitate sometimes means learning to generate the less intelligent response. This is the response that most students give, because of both the way they are instructed and the fact that they may be punished for presenting the more creative answer.”

As the authors elaborated, sensitivity and openness to experience appear to go hand in hand in supporting creativity in individuals. Through these traits, creative individuals are able to take in and process a larger volume of information from external (from the outside world through sensory organs) and internal (thoughts, emotions, self-awareness, intuition etc.) environments compared to one who does not show these traits. Such inherent broader and in-depth information processing capacities themselves are also shown to make creative individuals exposed to many vulnerabilities as a result of becoming aware of as well as reactive to some perceived/felt negative subtleties and nuances emerging from social encounters.

“…creative people of all types tend to be acutely sensitive, and conversely, sensitive people are often quite creative. It is easy to see how one trait feeds into the other: To both highly creative and highly sensitive mind, there’s simply more to observe, take in, feel, and process from their environment. To highly sensitive people…the world may appear to be more colourful, dramatic, tragic, and beautiful. Sensitive people often pick up the little things in the environment that others miss, see patterns where others see randomness, and find meaning and metaphor in the minutiae of everyday life.

Given the above vulnerabilities faced by creative/sensitive individuals, the only ways to minimise or overcome them appear to be the other characteristics highlighted fittingly by the authors – solitude, passion and mindfulness. In many instances, as aptly presented by the authors, creative individuals were able to turn adversity into advantage through the means of relaxing/recharging in solitude and identifying and working towards passions of the greater good. They are also helped by their inherent capacities of mindfulness in which they demonstrate both focused attention as well as open attention abilities in a balanced manner. More specifically, in open attention awareness/monitoring, creative individuals are able to receive and digest information entering into the default/imagination network (while daydreaming) in a non-judgemental/open manner, leading to emotional stability and clarity of understanding.

The authors have also highlighted the interesting point of similarities in brain activations of highly creative thinkers and people who are prone to psychosis/mental imbalances. They used the spectrum of referred to as schizotypy – a personality continuum ranging from normal levels of openness to experience and imagination to extreme manifestation of magical thinking/psychosis – to highlight the difficulty in demarcating the boundary between creativity and psychosis, possibly leading to widely discussed medical misdiagnosis instances of creative/highly sensitive individuals, yet another vulnerability faced by them.

“So what determines whether schizotypy goes the way of intense absorption and creative achievement or tips over to mental illness? This is where a number of other factors come into play. If mental illness is defined as extreme difficulty in functioning effectively in the real world, then the complete inability to distinguish imagination from reality is surely going to increase the likelihood of mental illness. However, if one has an overactive imagination but also has the ability to distinguish reality from imagination and can harness these capacities to flourish in daily life (with the help of things like motivation, posttraumatic growth, resilience, and a supportive environment), then that is far from mental illness.”

Finally, authors have fulfilled a commendable task in directing our readers and societies to sustainability by making use of human creativity appropriately. To pursue that path, we first need to develop the capacities/awareness to identify the characteristics/behaviours of creativity and make it a point to encourage/enhance them rather than stifling them unconsciously right from the childhood. Our societies, in its current form of operation, need a different and evidence-based perspective of seeing, identifying, supporting and embracing this important notion/instinct of human creativity for the sole purpose of their sustainability/survival. 

Emotional Self-Awareness: A Primer (Building Blocks of Emotional Intelligence)by Daniel Goleman,  Richard Boyatzis, Richard J. Davidson, Vanessa Druskat and George Kohlrieser

Self-awareness:
Emotional self-awareness

Emotional self-awareness is essentially a competency that enables one to become aware/understand his/her emotions and their effects on his/her performance. Through this competency, the individual gets a clearer/accurate understanding of his/her values/passions as well as his/her strengths and weakness, thus giving him/her realistic confidence to engage in his/her endeavours/operations.

Further, the individual develops an awareness/understanding of how others tend to see him/her. As authors have duly highlighted, the significance of emotional self-awareness as the starting point of the EI framework (that enables personal growth/leadership skills development) cannot be overemphasised. Essentially, self-awareness is all about some very useful and readily available pieces of information (the natural version of the man-made/technological version of Big Data – kind of) within himself/herself for any individual, depending on how attuned/attentive he/she is to receive them. Unsurprisingly, research evidence shows that a vast majority of successful leaders demonstrate high levels of the self-awareness competency, and they are able to motivate and engage employees towards higher performance as well as innovations/sustainability by keeping away from negative/disturbing/demoralising (but unfortunately common) practices of playing favourites, groupthink, and the like. It is indeed great to see the authors giving the neuroscience basis of the notion of self-awareness in detail. By maintaining a topographical map of the visceral organs of the body, the insula is shown to be the main brain region associated with self-awareness.

Further, by being the hub of what is referred to as the salience network, which receive the salient signals from internal and external environments of an individual, the insula appears to integrate our insights/intuitive knowledge/self-awareness/self-knowledge with the salient information/stimuli from the environment in order to make more appropriate decisions/actions in responding. This act of integrative/balanced decision-making considering multiple perspectives is further supported by the connections the insula have with the important brain regions of pre the frontal cortex (PFC) and anterior cingulate cortex (ACC). More specifically, the ACC is shown to perform a task of conflict monitoring when multiple options/possibilities are present. Another important notion the authors have highlighted is the team/organisation self-awareness, similar to the way it is applied to individuals. Research shows, as expected, the leaders’ level of self-awareness plays a significant role in the self-awareness level of the team/organisation. Probably the most important message emerging from the booklet is that like a skill, the level of self-awareness of an individual can be improved if he/she pays attention to and engages in relevant practices such as self-reflection and paying attention to his/her emotions/thoughts.

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In twelve booklets, a team of contributors led by the world-renowned psychologist/author Dr Daniel Goleman enlightens readers with the essentials of the competencies associated with the important personal/leadership development framework of emotional intelligence (EI). Years of research have shown that EI competencies are directly related to high performance at all levels of work, and EI is referred to as distinguishing competency when used over a threshold competency such as general intelligence/IQ. In fact, it was a book on emotional intelligence published by Dr Goleman over two decades ago made the notion highly popular among many others working in the field of psychology and business leaders alike. We further see that EI competencies also provide useful guidance for any individual in their personal growth so that he/she could become a valued social member/citizen in general. These twelve booklets give the readers the latest enhancements/refinements on the notion compiled by associating the research outcomes, experiences and knowledge/insights of many other scholars working in the area. The authors have divided the notion of emotional intelligence is two broad sets of abilities: self-awareness led self-management and social-awareness led relationship management. It is very interesting and insightful to see that EI led personal growth/leadership development must start from internally oriented self-management before extending to externally oriented relationship management. In other words, it suggests that some introversion characteristics need to be more prominent before moving onto the extrovert ones. Another interesting research revelation highlighted is that depending on the number of EI competencies a leader possesses, he/she would follow different approaches to managing/leading. A leader with six or more EI competencies were shown to be more democratic in their approaches, and as a result, boost employee motivation and effectiveness leading to strategic gains, while a leader with three or fewer competencies, tends to fall back onto directive/coercive approaches (i.e. command and order) that are likely to produce only short-term results.

Moreover and importantly, the authors give the neuroscience basis of the EI framework. Essentially, achieving a higher degree of EI is indicative of enabling the use of the executive area of the brain, the prefrontal cortex (PFC) to manage one’s emotions (and associated brain areas including the amygdala), disallowing the situations referred to by amygdala hijack. Another example of a neuroscience basis for the EI framework is the use of the brain areas referred to as the social brain, which includes mirror neurones, for understanding and connecting with other people/relationship management.

This review/appreciation is based on: “Building Blocks of Emotional Intelligence: 12 Leadership Competency Primers” by Daniel Goleman, Richard Boyatzis, Vanessa Druskat, Richard J. Davidson, George Kohlrieser, Mette Miriam Boell, George Pitagorsky Michele Nevarez, Matthew Lippincott, Ann Flanagan Petry, Peter Senge, Matthew Taylor, Amy Gallo and Claudio Fernández-Aráoz

 

Emotional Self-Control: A Primer (Building Blocks of Emotional Intelligence)by Daniel Goleman,  Richard Boyatzis, Richard J. Davidson, Vanessa Druskat and George Kohlrieser

Self-management:

Emotional self-control

Emotional self-control is essentially about keeping a calm and clear mind even in stressful and hostile conditions/situations. In other words, it is about widening the gap between the impulse and reaction – a measure of maturity as commonly referred. However, it is different from suppressing emotions; rather it is about controlling one’s destructive emotions through a broader (cognitive) understanding of them (different/multiple perspectives, complexity, connectedness etc. of the causes that arouse emotions) to maintain his/her effectiveness. As we see, and duly highlighted by the authors, the starting point of self-control is the development of the fundamental emotional intelligence competency of emotional self-awareness (ability to pay attention to/notice the change of emotional state of mind at the starting point of the change and the capacity to name different emotions etc.). When one is “hijacked” by emotions, it becomes difficult for him/her to consider matters at hand deeply and identify priorities to respond nimbly. When business leaders are able to respond positively in this way in stressful situations, it yields better business outcomes, especially considering that leaders’ emotions have a more significant contagious effect that contributes to the productivity level of the respective organisation.

Interestingly, the authors have provided some very useful neuroscience basis/evidence for emotional self-control. Emotional regulation/control can be implicit/explicit (involuntary/voluntary). Initially, what we do explicitly with effort will become implicit with practice. Consequently, one of the very useful positive messages we get from the book is that if we practice the useful competency of emotional self-control with some explicit effort for some reasonable amount of time, it is likely to become a trait of us that is ingrained within. In other words, we are converting/transforming the declarative knowledge we absorbed (knowing about something) to procedural/embodied knowledge so that the particular knowledge received becomes useful/useable in day to day operations, whenever necessary. Another important measure of emotional self-control is the rapidity of recovery from a negative emotional shock. One useful way to recover from such a trigger is to (cognitively) broaden/putting in a larger perspective and contextualise our understanding or perspective-taking/reappraisal exercises of the situation/cause of the trigger as followed in the practices of cognitive/cognitive-behaviour therapy (CBT). Neuroscience researchers have revealed that the neural pathway known as uncinate fasciculus that lies between the prefrontal cortex (PFC, the thinking/rational part of the brain) and the amygdala (a major part of the emotional brain) is instrumental for damping down the amygdala by enabling cognitive strategies such as perspective-taking.

Authors have also done a commendable job of giving the notion of emotional self-control in a team environment using the concept of Emotionally Intelligent Team Norms. These norms are somewhat defacto standards the team members can agree to act upon so that an emotionally healthy environment (such as conditions of psychological safety, cognitive (and other types of) diversity, team efficacy, inclusion, control and understanding) prevails within the team, leading to enhanced creativity, innovation and sustainability.

Another important notion the authors have presented in accomplishing self-control, especially as a leader, is to promote authenticity (by integrating one’s body, mind and soul) and develop trust, possibly on the fundamental basis of acting for the common good/the greater good. Other ways the authors suggested in developing the capacities of self-control are mindfulness practices/meditation and journaling/writing down one’s emotional thoughts. Recent research evidence suggests that long-term mindfulness practices (that involves paying non-judgemental attention to all type so thoughts/emotions, etc.) help individuals to recover from emotional setbacks quickly.

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In twelve booklets, a team of contributors led by the world-renowned psychologist/author Dr Daniel Goleman enlightens readers with the essentials of the competencies associated with the important personal/leadership development framework of emotional intelligence (EI). Years of research have shown that EI competencies are directly related to high performance at all levels of work, and EI is referred to as distinguishing competency when used over a threshold competency such as general intelligence/IQ. In fact, it was a book on emotional intelligence published by Dr Goleman over two decades ago made the notion highly popular among many others working in the field of psychology and business leaders alike. We further see that EI competencies also provide useful guidance for any individual in their personal growth so that he/she could become a valued social member/citizen in general. These twelve booklets give the readers the latest enhancements/refinements on the notion compiled by associating the research outcomes, experiences and knowledge/insights of many other scholars working in the area. The authors have divided the notion of emotional intelligence is two broad sets of abilities: self-awareness led self-management and social-awareness led relationship management. It is very interesting and insightful to see that EI led personal growth/leadership development must start from internally oriented self-management before extending to externally oriented relationship management. In other words, it suggests that some introversion characteristics need to be more prominent before moving onto the extrovert ones. Another interesting research revelation highlighted is that depending on the number of EI competencies a leader possesses, he/she would follow different approaches to managing/leading. A leader with six or more EI competencies was shown to be more democratic in their approaches, and as a result, boost employee motivation and effectiveness, leading to strategic gains. On the other hand, a leader with three or fewer competencies tends to fall back onto directive/coercive approaches (i.e. giving commands and ordering people around) that are likely to produce only short-term relative results, if at all.

Moreover and importantly, the authors give the neuroscience basis of the EI framework. Essentially, achieving a higher degree of EI is indicative of enabling the use of the executive area of the brain, the prefrontal cortex (PFC) to manage one’s emotions (and associated brain areas including the amygdala), disallowing the situations referred to by amygdala hijack. Another example of a neuroscience basis for the EI framework is the use of the brain areas referred to as the social brain, which includes mirror neurones, for understanding and connecting with other people/relationship management.

This review/appreciation is based on: “Building Blocks of Emotional Intelligence: 12 Leadership Competency Primers” by Daniel Goleman, Richard Boyatzis, Vanessa Druskat, Richard J. Davidson, George Kohlrieser, Mette Miriam Boell, George Pitagorsky Michele Nevarez, Matthew Lippincott, Ann Flanagan Petry, Peter Senge, Matthew Taylor, Amy Gallo and Claudio Fernández-Aráoz

Adaptability: A Primer (Building Blocks of Emotional Intelligence)by Daniel Goleman,  Richard Boyatzis, Richard J. Davidson, Vanessa Druskat and George Kohlrieser

Self-Management:

Adaptability

The adaptability competency of the EI framework is essentially about developing a flexible/agile/open/creative/innovative/accepting frame of mind that enables one to alter his/her perspectives to more useful and effective ones. From another perspective, it is very much related to developing/having a growth mindset (adapting needs learning and growing, and thus seeing the world from new vantage points) as opposed to getting stuck in a rigid or fixed mindset. Such a competency or mindset helps us, more specifically leaders, to stay emotionally balanced/clam and focused by adjusting priorities in the face of an ever-changing/uncertain world filled with challenges and juggling multiple demands. Further, the adaptability of a leader is closely related to the notions of humble leadership and intellectual humility.

On the other hand, rigidity is associated with dominance, and it feeds conflicts, not within just organisations, but in broader societies and the world at large. However, the authors duly highlight that in some instances such as in quality traditions and time-tested practices, staying rigid (or maintaining integrity) may be required, especially from the part of leaders. In effect, leaders will have to be mindful of the balancing act of being overly democratic and autocratic styles, and at times switching between the styles depending on the demands of the situations they encounter.

The authors have also highlighted the value of extending the adaptability competency to team environments as well, despite its inherent difficulties (compared to the circumstances of an individual). Research studies have shown that high-performing teams regularly assess and update their goals and action plans. The act of adaptation goes hand-in-hand with assessment, without which there is no catalyst for change. As authors have put forth, research across many industries reveal that high performing teams actively engage in “Team Self-Evaluation” practices. Importantly, the authors have emphasised on the practices such as “Creating an Affirmative Environment” (that enhances the belief in team’s efficacy and minimises the sense of threat) as ways of overcoming the challenges involved in change/adaptation in team environments.

Another important way we can see the competency of adaptability, as the authors presented insightfully, is the ability to respond appropriately to the different contextual situation we encounter unavoidably, possibly associated with the roles we play such as employee, supervisor, subordinate, parent, partner, friend etc. within a day or even less period. In these different roles, the competency of adaptability helps us to overcome the issue referred to as “functional fixedness”. Interestingly, as the authors highlighted, research shows that the hippocampus is the brain area that is associated with the ability to change our responses appropriately to suit the contextual situations. As the hippocampus has high-density receptors for stress/stress hormones such as cortisol, minimising stress is understood to be an effective wat to develop the competency of adaptability. Further, since the hippocampus is highly responsive to neuroplasticity (growth/change of neural connections as a result of undergoing experience)/neurogenesis (growth of new neurones), adaptability competency can be enhanced by research-proven practices such as aerobic exercises as well as contemplative aerobics (wholesome/positive thoughts/actions such as compassion/kindness/gratitude meditative practices).

Another colourful way the authors define adaptability (that carries the meanings of openness, flexibility and resilience) is a mindset in which “problems can be opportunities and conflict productive”. Fortunately, the ability to be adaptive/embrace change can be trained once we understand that people do not necessarily resist change, but fear the unknown and the pain of possible loss. Consequently, we become hostage to the status quo.

“By seeing change as positive, adaptability becomes a process of exploration, creativity and discovery. By welcoming change, we are not held hostage to the fear of the unknown”

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In twelve booklets, a team of contributors led by the world-renowned psychologist/author Dr Daniel Goleman enlightens readers with the essentials of the competencies associated with the important personal/leadership development framework of emotional intelligence (EI). Years of research have shown that EI competencies are directly related to high performance at all levels of work, and EI is referred to as distinguishing competency when used over a threshold competency such as general intelligence/IQ. In fact, it was a book on emotional intelligence published by Dr Goleman over two decades ago made the notion highly popular among many others working in the field of psychology and business leaders alike. We further see that EI competencies also provide useful guidance for any individual in their personal growth so that he/she could become a valued social member/citizen in general. These twelve booklets give the readers the latest enhancements/refinements on the notion compiled by associating the research outcomes, experiences and knowledge/insights of many other scholars working in the area. The authors have divided the notion of emotional intelligence is two broad sets of abilities: self-awareness led self-management and social-awareness led relationship management. It is very interesting and insightful to see that EI led personal growth/leadership development must start from internally oriented self-management before extending to externally oriented relationship management. In other words, it suggests that some introversion characteristics need to be more prominent before moving onto the extrovert ones. Another interesting research revelation highlighted is that depending on the number of EI competencies a leader possesses, he/she would follow different approaches to managing/leading. A leader with six or more EI competencies was shown to be more democratic in their approaches, and as a result, boost employee motivation and effectiveness, leading to strategic gains. On the other hand, a leader with three or fewer competencies tends to fall back onto directive/coercive approaches (i.e. giving commands and ordering people around) that are likely to produce only short-term relative results, if at all.

Moreover and importantly, the authors give the neuroscience basis of the EI framework. Essentially, achieving a higher degree of EI is indicative of enabling the use of the executive area of the brain, the prefrontal cortex (PFC) to manage one’s emotions (and associated brain areas including the amygdala), disallowing the situations referred to by amygdala hijack. Another example of a neuroscience basis for the EI framework is the use of the brain areas referred to as the social brain, which includes mirror neurones, for understanding and connecting with other people/relationship management.

This review/appreciation is based on: “Building Blocks of Emotional Intelligence: 12 Leadership Competency Primers” by Daniel Goleman, Richard Boyatzis, Vanessa Druskat, Richard J. Davidson, George Kohlrieser, Mette Miriam Boell, George Pitagorsky Michele Nevarez, Matthew Lippincott, Ann Flanagan Petry, Peter Senge, Matthew Taylor, Amy Gallo and Claudio Fernández-Aráoz

Achievement Orientation: A Primer (Building Blocks of Emotional Intelligence)by Daniel Goleman,  Richard Boyatzis, Richard J. Davidson and Vanessa Druskat

Self-Management:

Achievement orientation

Essentially, the achievement orientation competency of the EI framework is about developing an understanding that we can continue improving to meet or exceed a standard of excellence. The standard that is referred to here is not one that is defined relative/subjective to another individual/ colleague/ co-worker, etc., but one that is, more or less, objective. In other words, we aim to improve from our previous standing of a certain competency in an ongoing manner, whether it is a work-related competency or one useful in day-to-day life. It contrasts from an attitude that we lack in belief and motivation that such ongoing improvements are possible and achievable. When we develop the achievement orientation competency, we tend to seek for some measures/assessment that direct us for improvements/achievements. The characteristic of intellectual humility is likely to be a precursor for developing ongoing improvements, as we come to an important/growth-focused realisation that we are not perfect in an ultimate sense at any stage of our life/work/career.

Further, the authors very insightfully highlight the notion of balance in achievement orientation, indicating the need for its development along with the other competencies of the EI framework. For example, an individual’s achievements/achievement orientation should help him/her to manage relationships or contribute better to the organisation/broader societies. From another perspective, achievement orientation competency implies becoming aware of our ineffective practices of personal and social operations and changing/replacing them with more meaningfully effective ones towards achieving a goal/purpose. In doing so, as the authors highlight, in many situations, we are required to take appropriate (smart) risks, ideally based on our intuition/self-awareness/gut feeling.

Interestingly, the authors have presented some research outcomes on achievement orientation based on contemporary individual/organisational practices/operation: in the early-career stage, achievements are more focused on individual success, while later in the career, as a leader, the focus of the achievement needs to shift essentially towards the organisation/broader society. An interesting conjecture that emerges is whether individuals cannot focus on broader/team/organisational/society achievements as an early-career employee (or as a student)? Would that hamper their personal achievements that earn them social recognition? Cannot we identify an individual’s broader achievement orientation (or balanced achievement orientation) during his/her early career (or as a student)? Do we need to focus on balanced achievement orientation only as a leader, not as an individual (irrespective of the career stage)? Intriguing!

It is great to see that the authors have presented some neuroscience evidence for the identification of achievement orientation. The activation of the left side of the prefrontal cortex (PFC) when an individual is given no specific instruction indicates a positive goal/achievement orientation. Given that the left cerebral hemisphere is associated with sequencing/timing/organising activities/operations, the left PFC activation represents an abstract/vague plan/solution towards the goal/problem as referred to by “mental time travel” by the authors to describe the activation. In contrast, the right side of the PFC is shown to activate when inhibitive behaviours such as giving up are pursued following facing some barriers (indicating lack of persistence/helplessness). Further, recent research shows, as highlighted by the authors, that when an individual works towards a goal positively, the part of the brain referred to as the nucleus accumbens found within the region of the ventral striatum gets involved. The nucleus accumbens is an area that is rich in dopamine, the brain chemical that makes us feel good. As suggested by the authors, to develop and enhance the competency of achievement orientation, individuals can spend time reflecting/identifying his/her long-term as well as short-term goals and setting-up some plans for working towards each of these goals.

It is commendable to see the authors extending the notion of achievement orientation to team environments – termed as performance orientation/high performing teams- by highlighting the available research outcomes. Not surprisingly, better interpersonal relationships/understanding based on empathy and informal leadership (by some member/members) that lead to increased team trust and open and honest communication were shown to be the critical contributors to high levels of performance.

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In twelve booklets, a team of contributors led by the world-renowned psychologist/author Dr Daniel Goleman enlightens readers with the essentials of the competencies associated with the important personal/leadership development framework of emotional intelligence (EI). Year of research has shown that EI competencies are directly related to high performance at all levels of work, and EI is referred to as the distinguishing competency when used over a threshold competency such as general intelligence/IQ. In fact, it was a book on emotional intelligence published by Dr Goleman over two decades ago that made the notion highly popular among many others working in the field of psychology, and business leaders alike. We further see that EI competencies also provide useful guidance for any individual in their personal growth so that he/she could become a valued social member/citizen in general. These twelve booklets give the readers the latest enhancements/refinements on the notion compiled by associating the research outcomes, experiences and knowledge/insights of many other scholars working in the area. The authors have divided the notion of emotional intelligence into two broad sets of abilities: self-awareness led self-management and social-awareness led relationship management. It is very interesting and insightful to see that EI led personal growth/leadership development must start from internally oriented self-management before extending to externally oriented relationship management. In other words, it suggests that some introversion characteristics need to be more prominent and given focus before moving onto the extrovert ones. Another interesting research revelation highlighted is that depending on the number of EI competencies a leader possesses, he/she would follow different approaches to managing/leading. A leader with six or more EI competencies was shown to be more democratic in their approaches, and as a result, boost employee motivation and effectiveness, leading to strategic gains. On the other hand, a leader with three or fewer competencies tends to fall back onto directive/coercive approaches (i.e. giving commands and ordering people around) that are likely to produce only short-term relative results, if, if at all.

Moreover and importantly, the authors give the neuroscience basis of the EI framework. Essentially, achieving a higher degree of EI is indicative of enabling the use of the executive area of the brain- the prefrontal cortex (PFC) – to manage one’s emotions (and associated brain areas including the amygdala), disallowing the situations referred to by amygdala hijack. Another example of a neuroscience basis for the EI framework is the use of the brain areas referred to as the social brain, which includes mirror neurones, for understanding and connecting with other people/relationship management.

This book review/appreciation is based on: “Building Blocks of Emotional Intelligence: 12 Leadership Competency Primers” by Daniel Goleman, Richard Boyatzis, Vanessa Druskat, Richard J. Davidson, George Kohlrieser, Mette Miriam Boell, George Pitagorsky Michele Nevarez, Matthew Lippincott, Ann Flanagan Petry, Peter Senge, Matthew Taylor, Amy Gallo and Claudio Fernández-Aráoz

Positive Outlook: A Primer (Building Blocks of Emotional Intelligence)by Daniel Goleman,  Richard Boyatzis, Richard J. Davidson and Vanessa Druskat

Self-Management:
Positive outlook
The positive outlook competency of the emotional intelligence (EI) framework highlights the value of developing a resilient mindset of seeing the positives in people, situations and events even if they appear largely negative. Such a positive mindset is likely to help an individual to see some opportunities even in setbacks and persevere towards some identified goals. Developing a clear and deeper understanding of reality, a mind/viewpoints of adaptability and equanimity and a broader goal/passion, beyond self/for the greater good would lead one towards a mindset of a positive outlook. The glass half full, optimistic viewpoints and positive psychology are some other notions related to the competency of positive outlook. As highlighted by the authors, research outcomes show that positive emotions resulting from having a positive outlook propagate to higher motivational levels, better performance/higher productivity, creativity, better health and more enjoyable life. Further, as positive emotions are contagious, they have a broader impact on teams and organisations as well.

Interestingly, the authors have also presented the neuroscience basis of having a positive outlook. Research studies show that the left side of the prefrontal cortex (PFC) gets activated for the individual with a positive outlook when they are not engaged in anything else. This is the same result we saw with individuals with positive achievement orientation competency. We may conjecture here that whether a positive goal/achievement orientation has a direct relationship to developing a positive outlook. From another perspective, it may imply that if an individual, depending on his/her innate characteristics/level of efficacy, sees a goal (whether it is large or small) is achievable/ reachable, he/she is likely to develop positive emotions/ a positive outlook. It is great to see that the authors have given some practical exercises to engage in developing the positive outlook competency. More specifically, they have highlighted the mindfulness practices (paying nin-judgemental attention to the present moment) as a means of getting the PFC, the region of the brain associated with developing a positive outlook as well as attention and emotional regulation, engaged strengthened.

Based on available research outcomes, the authors have also extended the competency of positive outlook to team environments as well. Creating an affirmative environment (believing in team efficacy and successful completion of goal) and proactive problem solving were identified as useful team norms that lead to developing a positive outlook in a team environment.

One of the most important viewpoints presented by the authors on the competency of positive outlook was what is not obvious in the general discussion of the topic. For example, research shows that individuals may demonstrate some innate characteristics of “optimistic explanatory style” and “dispositional optimism” that indicate their positive outlook of life in general. Further, they emphasise the fact the positive outlook competency’s dependence on cultural values, and the significance of having a realistic pessimism and/or humility in some situations.

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In twelve booklets, a team of contributors led by the world-renowned psychologist/author Dr Daniel Goleman enlightens readers with the essentials of the competencies associated with the important personal/leadership development framework of emotional intelligence (EI). Year of research has shown that EI competencies are directly related to high performance at all levels of work, and EI is referred to as the distinguishing competency when used over a threshold competency such as general intelligence/IQ. In fact, it was a book on emotional intelligence published by Dr Goleman over two decades ago that made the notion highly popular among many others working in the field of psychology, and business leaders alike. We further see that EI competencies also provide useful guidance for any individual in their personal growth so that he/she could become a valued social member/citizen in general. These twelve booklets give the readers the latest enhancements/refinements on the notion compiled by associating the research outcomes, experiences and knowledge/insights of many other scholars working in the area. The authors have divided the notion of emotional intelligence into two broad sets of abilities: self-awareness led self-management and social-awareness led relationship management. It is very interesting and insightful to see that EI led personal growth/leadership development must start from internally oriented self-management before extending to externally oriented relationship management. In other words, it suggests that some introversion characteristics need to be more prominent and given focus before moving onto the extrovert ones. Another interesting research revelation highlighted is that depending on the number of EI competencies a leader possesses, he/she would follow different approaches to managing/leading. A leader with six or more EI competencies was shown to be more democratic in their approaches, and as a result, boost employee motivation and effectiveness, leading to strategic gains. On the other hand, a leader with three or fewer competencies tends to fall back onto directive/coercive approaches (i.e. giving commands and ordering people around) that are likely to produce only short-term relative results, if, if at all.

Moreover and importantly, the authors give the neuroscience basis of the EI framework. Essentially, achieving a higher degree of EI is indicative of enabling the use of the executive area of the brain- the prefrontal cortex (PFC) – to manage one’s emotions (and associated brain areas including the amygdala), disallowing the situations referred to by amygdala hijack. Another example of a neuroscience basis for the EI framework is the use of the brain areas referred to as the social brain, which includes mirror neurones, for understanding and connecting with other people/relationship management.

This review/appreciation is based on “Building Blocks of Emotional Intelligence: 12 Leadership Competency Primers” by Daniel Goleman, Richard Boyatzis, Vanessa Druskat, Richard J. Davidson, George Kohlrieser, Mette Miriam Boell, George Pitagorsky Michele Nevarez, Matthew Lippincott, Ann Flanagan Petry, Peter Senge, Matthew Taylor, Amy Gallo and Claudio Fernández-Aráoz

Empathy: A Primer (Building Blocks of Emotional Intelligence)by Daniel Goleman,  Richard Boyatzis, Richard J. Davidson, Vanessa Druskat and George Kohlrieser

Social awareness:
Empathy

The competency of empathy in the emotional intelligence framework essentially highlights one’s ability/interest to sense another’s feelings and his/her thoughts openly form his/her points of view or terms, irrespective of the other person’s background or culture, and the like. It is about picking up cues or unspoken emotions. We can see that empathy is a creative/imaginative/patient (self-regulated)/perspective-taking/open-minded approach of understanding the context of another person, which is likely to be different from the empathiser’s context. As for the other emotional intelligence competencies, self-awareness is the leading fundamental precursor of empathy. Most importantly, the purpose of empathising is not to manipulate/take advantage of others, but to collaborate with them to engage in fruitful endeavours.

As the authors highlight, an important question for many is “does empathy matter for business”? As research outcomes indicate, empathy is a highly important competency, more specifically, for team environments and leadership for the purpose of inspiring, influencing, getting people positively engaged, higher performance, and so on.

It is great to see the authors giving the neural basis of empathy as well. The two types of empathy, cognitive and emotional/affective, were associated with different regions of the brain. Cognitive empathy, the ability to understand another person’s perspective, taking into his/her background and/or circumstances and other forces, is associated with the region referred to as temporoparietal junction (the interface between the temporal and parietal lobes). On the other hand, emotional empathy is found to be associated with the insula – interestingly, the same region that is associated with self-awareness. Intriguingly, does this imply that one who is capable of or developed the capacity to sense and decipher his/her own emotions/bodily signal is able to do so when similar emotions and signals are erupting in another’s body?

Conversely, if one has not developed the competency of self-awareness, is that an indication of less empathetic? As the authors highlight, neuroscientists have also identified a dedicated brain area referred to as the fusiform face area (FFA) that helps individuals to understand others’ facial expressions. The mere existence of such dedicated areas in the brain for understanding others’ emotions and thoughts is a clear indication of human evolution as social beings with essential innate interpersonal capacities. The authors have also extended the notion of empathy/emotional resonance to what is referred to as empathic concern (akin to compassion), which essentially is one’s inclination/motivation to take action to relieve the suffering of another person. From another perspective, if one is severely hampered/struck by another person’s suffering (empathy fatigue), how would the empathiser overcome these excessive negative emotions of him/her without getting to a state of incapacity – possibly through some acts of compassion.

It is commendable to see the authors highlighting the need for practising empathy with self-control in a team environment. Too much empathy may cause team leaders/members to refrain from giving useful feedback, while the emphasis on efficiency/time without sufficient empathy can cause weaker interpersonal understanding that affects team social capital(trust, psychological safety, team efficacy etc.). In practising empathy, authors have duly emphasised the need for active listening, asking questions as a means of showing interest and eye contact when another person/team member talks to us. For developing empathy, the authors give some useful practices such as purposefully/explicitly extending one’s circle of care/compassion, being fully present (with eye contact and nodding etc.) when listening to another, cognising common humanity, and the like.

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In twelve booklets, a team of contributors led by the world-renowned psychologist/author Dr Daniel Goleman enlightens readers with the essentials of the competencies associated with the important personal/leadership development framework of emotional intelligence (EI). Year of research has shown that EI competencies are directly related to high performance at all levels of work, and EI is referred to as the distinguishing competency when used over a threshold competency such as general intelligence/IQ. In fact, it was a book on emotional intelligence published by Dr Goleman over two decades ago that made the notion highly popular among many others working in the field of psychology, and business leaders alike. We further see that EI competencies also provide useful guidance for any individual in their personal growth so that he/she could become a valued social member/citizen in general. These twelve booklets give the readers the latest enhancements/refinements on the notion compiled by associating the research outcomes, experiences and knowledge/insights of many other scholars working in the area. The authors have divided the notion of emotional intelligence into two broad sets of abilities: self-awareness led self-management and social-awareness led relationship management. It is very interesting and insightful to see that EI led personal growth/leadership development must start from internally oriented self-management before extending to externally oriented relationship management. In other words, it suggests that some introversion characteristics need to be more prominent and given focus before moving onto the extrovert ones. Another interesting research revelation highlighted is that depending on the number of EI competencies a leader possesses, he/she would follow different approaches to managing/leading. A leader with six or more EI competencies was shown to be more democratic in their approaches, and as a result, boost employee motivation and effectiveness, leading to strategic gains. On the other hand, a leader with three or fewer competencies tends to fall back onto directive/coercive approaches (i.e. giving commands and ordering people around) that are likely to produce only short-term relative results, if, if at all.

Moreover and importantly, the authors give the neuroscience basis of the EI framework. Essentially, achieving a higher degree of EI is indicative of enabling the use of the executive area of the brain- the prefrontal cortex (PFC) – to manage one’s emotions (and associated brain areas including the amygdala), disallowing the situations referred to by amygdala hijack. Another example of a neuroscience basis for the EI framework is the use of the brain areas referred to as the social brain, which includes mirror neurones, for understanding and connecting with other people/relationship management.

The review/appreciation is written on “Building Blocks of Emotional Intelligence: 12 Leadership Competency Primers” by Daniel Goleman, Richard Boyatzis, Vanessa Druskat, Richard J. Davidson, George Kohlrieser, Mette Miriam Boell, George Pitagorsky Michele Nevarez, Matthew Lippincott, Ann Flanagan Petry, Peter Senge, Matthew Taylor, Amy Gallo and Claudio Fernández-Aráoz

Organizational Awareness: A Primer (Building Blocks of Emotional Intelligence)by Daniel Goleman,  Richard Boyatzis, Vanessa Druskat, Michele Nevarez,  George Pitagorsky

 Social Awareness:

Organisational awareness

The competency of organisational awareness of the emotional intelligence framework highlights the ability to understand a group’s (such as an organisation) emotional currents and power relationships. It enables one to become aware (beyond intellectual understanding and in the realms of intuition) of the prevailing organisation culture/dynamics of an organisation (guiding values and unspoke rules), influencers, networks, and so forth, and use this knowledge to direct the organisation, directly or indirectly, for better outcomes. Put differently, and it is about developing an understanding that we, as individuals/groups are connected to/interdependent with other people/groups/systems around us, as highlighted in systems theory/thinking; consequently, our success is dependent on our understanding/developed awareness of and appropriate interactions with those systems/ecosystems. The competency of organisational awareness is more specifically useful for leaders of any level within an organisation. As the authors duly highlight, two of the common measures of the competency of organisational awareness of leaders/members within an organisation is the degree of its alignment of day to day activities to the vision/mission statements (demonstrating shared values) and having high performing teams. A third measure insightfully presented is the attentional bandwidth (the key interest/energy of the members where attention lands) of the members together (as opposed to a single person), and the use of this attentional bandwidth for strategic decision-making. In contrast, attention deficit within an organisation indicates missing data that results in improper decision-making. As insightfully highlighted, a well-focused organisation requires to pay attention at three levels: an internal awareness of the organisation (beyond traditional KPIs), an awareness of the others with whom the organisation regularly interacts (such as suppliers, customers etc.) and the larger systems within which it operates (the society, governments/politics, economy, technology etc.)

Unlike some of the other inward-oriented key competencies such as self-awareness and empathy of the emotional intelligence framework, the organisational awareness competency appears to be directed outward. However, the authors diligently put forth that a combination of the three competencies of self-awareness (akin to an internal candle), empathy (akin to an external torch/keen observation and listening of unspoken/spoken norms and values) and self-control (relates to mindful awareness/mindfulness/disengaging the autopilot) are directly instrumental for developing the competency of organisational awareness. From another perspective, we can infer that the competency of organisational awareness resembles the application of empathy to a group/group environment (that includes direct/indirect, internal/external group interactions), instead of to an individual. The aim of having a well-developed organisational awareness competency is to develop/work towards a shared goal/vision/mission/strategy. Further, organisational awareness resembles a person’s sensitivity to the systems he/she is part of whether at work, leisure or home.

The authors have commendably given the use of the organisational awareness competency in a team environment. The essential need here is to address both internal (synergy/cohesion) and external (positive interactions with the external systems) requirements, instead of one or the other. Interestingly, research shows that high performing teams are not the ones that have best team members; they are the ones that could collectively develop internal cohesion and external relationships (i.e. having an understanding of connectedness/interdependence of systems/people).

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In twelve booklets, a team of contributors led by the world-renowned psychologist/author Dr Daniel Goleman enlightens readers with the essentials of the competencies associated with the important personal/leadership development framework of emotional intelligence (EI). Year of research has shown that EI competencies are directly related to high performance at all levels of work, and EI is referred to as the distinguishing competency when used over a threshold competency such as general intelligence/IQ. In fact, it was a book on emotional intelligence published by Dr Goleman over two decades ago that made the notion highly popular among many others working in the field of psychology, and business leaders alike. We further see that EI competencies also provide useful guidance for any individual in their personal growth so that he/she could become a valued social member/citizen in general. These twelve booklets give the readers the latest enhancements/refinements on the notion compiled by associating the research outcomes, experiences and knowledge/insights of many other scholars working in the area. The authors have divided the notion of emotional intelligence into two broad sets of abilities: self-awareness led self-management and social-awareness led relationship management. It is very interesting and insightful to see that EI led personal growth/leadership development must start from internally oriented self-management before extending to externally oriented relationship management. In other words, it suggests that some introversion characteristics need to be more prominent and given focus before moving onto the extrovert ones. Another interesting research revelation highlighted is that depending on the number of EI competencies a leader possesses, he/she would follow different approaches to managing/leading. A leader with six or more EI competencies was shown to be more democratic in their approaches, and as a result, boost employee motivation and effectiveness, leading to strategic gains. On the other hand, a leader with three or fewer competencies tends to fall back onto directive/coercive approaches (i.e. giving commands and ordering people around) that are likely to produce only short-term relative results, if, if at all.

Moreover and importantly, the authors give the neuroscience basis of the EI framework. Essentially, achieving a higher degree of EI is indicative of enabling the use of the executive area of the brain- the prefrontal cortex (PFC) – to manage one’s emotions (and associated brain areas including the amygdala), disallowing the situations referred to by amygdala hijack. Another example of a neuroscience basis for the EI framework is the use of the brain areas referred to as the social brain, which includes mirror neurones, for understanding and connecting with other people/relationship management.

The review/appreciation is on “Building Blocks of Emotional Intelligence: 12 Leadership Competency Primers” by Daniel Goleman, Richard Boyatzis, Vanessa Druskat, Richard J. Davidson, George Kohlrieser, Mette Miriam Boell, George Pitagorsky Michele Nevarez, Matthew Lippincott, Ann Flanagan Petry, Peter Senge, Matthew Taylor, Amy Gallo and Claudio Fernández-Aráoz

Influence: A Primer (Building Blocks of Emotional Intelligence)by Daniel Goleman,  Richard Boyatzis, Peter M. Senge, Vanessa Druskat, Matthew Lippincott, Matthew Taylor

Relationship Management:
Influence

The competency of influence of the emotional intelligence framework is, essentially, of expressing one’s ideas in a meaningful and effective manner that will appeal to others (convince/persuade by building trust/maintaining integrity/showing authenticity/being honest as opposed to fraught with resistance) or presenting the ideas by taking into consideration of others’ perspectives/concerns. More specifically, for leaders with the positive leadership styles of visionary, participative, coaching and affiliative, the competency of influence is a powerful, inherent way to get a group engaged, mobilised to execute an influential idea. There is also a general public understanding that leadership equates to influence irrespective of within families, communities or at work. On the other hand, common, old-styled pacesetter and command-and-control leaders create a negative emotional climate, thus making it difficult to perform the act of influencing. It is important that leaders are sensitive to the culture of the organisation/ having an awareness of the cultural DNA when engaging in a major influencing/change activity. Not surprisingly, the authors have identified several other emotional intelligence competencies, in addition to prominent self-awareness and empathy, that are instrumental to the competency of influence: self-control, adaptability and positive outlook.

Interestingly, the authors have highlighted how the competency of influence becomes important in a team environment. Insightfully, they have presented the need for leaders to influence the team members to develop team norms (referred to as team EI norms) for true collaboration such as interpersonal understanding, caring behaviour and building external relationships. Besides, research shows, as expected, that warm-demanding style of influencing was highly effective as opposed to the styles of unintended enabling (avoiding conflicts at all cost)) and negative controlling (believe personal relationships with direct reports weaken leader’s position) that demotivate the team. In warm-demanding style, leaders deeply believe in their teams, and at the same time, have high expectations from the members.

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In twelve booklets, a team of contributors led by the world-renowned psychologist/author Dr Daniel Goleman enlightens readers with the essentials of the competencies associated with the important personal/leadership development framework of emotional intelligence (EI). Year of research has shown that EI competencies are directly related to high performance at all levels of work, and EI is referred to as the distinguishing competency when used over a threshold competency such as general intelligence/IQ. In fact, it was a book on emotional intelligence published by Dr Goleman over two decades ago that made the notion highly popular among many others working in the field of psychology, and business leaders alike. We further see that EI competencies also provide useful guidance for any individual in their personal growth so that he/she could become a valued social member/citizen in general. These twelve booklets give the readers the latest enhancements/refinements on the notion compiled by associating the research outcomes, experiences and knowledge/insights of many other scholars working in the area. The authors have divided the notion of emotional intelligence into two broad sets of abilities: self-awareness led self-management and social-awareness led relationship management. It is very interesting and insightful to see that EI led personal growth/leadership development must start from internally oriented self-management before extending to externally oriented relationship management. In other words, it suggests that some introversion characteristics need to be more prominent and given focus before moving onto the extrovert ones. Another interesting research revelation highlighted is that depending on the number of EI competencies a leader possesses, he/she would follow different approaches to managing/leading. A leader with six or more EI competencies was shown to be more democratic in their approaches, and as a result, boost employee motivation and effectiveness, leading to strategic gains. On the other hand, a leader with three or fewer competencies tends to fall back onto directive/coercive approaches (i.e. giving commands and ordering people around) that are likely to produce only short-term relative results, if, if at all.

Moreover and importantly, the authors give the neuroscience basis of the EI framework. Essentially, achieving a higher degree of EI is indicative of enabling the use of the executive area of the brain- the prefrontal cortex (PFC) – to manage one’s emotions (and associated brain areas including the amygdala), disallowing the situations referred to by amygdala hijack. Another example of a neuroscience basis for the EI framework is the use of the brain areas referred to as the social brain, which includes mirror neurones, for understanding and connecting with other people/relationship management.

This review/appreciation is written on “Building Blocks of Emotional Intelligence: 12 Leadership Competency Primers” by Daniel Goleman, Richard Boyatzis, Vanessa Druskat, Richard J. Davidson, George Kohlrieser, Mette Miriam Boell, George Pitagorsky Michele Nevarez, Matthew Lippincott, Ann Flanagan Petry, Peter Senge, Matthew Taylor, Amy Gallo and Claudio Fernández-Aráoz

Coach and Mentor: A Primer (Building Blocks of Emotional Intelligence)by Daniel Goleman,  Richard Boyatzis, George Kohlrieser, Michele Nevarez, Matthew Taylor

Relationship Management:
Coach and Mentor

The coach and mentor competency of the emotional intelligence (EI) framework, in essence, focuses on helping others thrive and reach new heights/accomplish lasting behavioural changes in a meaningful way. It is the ability to foster long-term learning and development of others based on their personal goals, values and dreams (as opposed to the compliance of coach’s/mentor’s wishes) by providing timely, constructive feedback and support and finding challenges with growth opportunities. Even though coaches or mentors are still developing in their personal and professional lives, they are able to have a positive influence on someone with less experience and/or awareness. One prime requirement is that they have to have a genuine concern for the mentee’s well-being and future. As one would expect, it builds prominently on some other EI competencies of self-awareness, empathy and achievement orientation. Further, the authors subtly differentiate between the roles of a mentor and coach: mentoring tends to be more informal and less structured whereas coaching is a more in-depth process with a specific approach that enables coachees a significant personal transformation across a broad range of their behaviours.

Giving feedback is one of the important tasks the coaches and mentors perform regularly. The authors have duly highlighted the need for focusing on the positives and strengths of the mentee in doing so as negative feedback is likely to create stress and narrow down the mentee’s focus, resulting in impaired thinking.

The authors have emphasised the need to see the difference between influencing and coaching and mentoring. In the former, the influencer tries to make others buy-in to his/her ideas while in the latter, the mentor/coach attempts to develop an understanding of the mentee’s dreams and values in order to support him/her to thrive. As highlighted by the authors, asking questions that guide discovery (as opposed to getting the right answer) from the mentee is key to develop such an understanding.

Based on John Bowlby’s theory of attachment, the authors insightfully present the important notion of Secure Base Leadership and how it relates to the roles of mentoring and coaching. When coaches and mentors can create a feeling of safety and trust in the minds of the mentees, they are able to come out of defensiveness/fear and develop a curiosity to look for opportunities for thriving/seeking change by taking appropriate risks. As any modern-day leader is expected to play the role of a mentor/coach, having an awareness of the notion of Secure Base Leadership would help such leaders to engage in their roles successfully. Consequently, in building trust, characteristics/values such as honesty, integrity, fairness, and openness are of immense importance for a leader. Put differently, leaders/coaches/mentors should be caring and daring at the same time for the subordinates/mentees to thrive in a healthy environment.

Interestingly, the authors have highlighted the somewhat subtle difference between coaching/mentoring and teaching/consulting. The former leads to adaptive growth while the latter focus on technical growth. In technical growth, we learn new skills and knowledge inconsistent with the world we see while adaptive growth goes beyond learning new skills and knowledge to an extent that we see ourselves and the world differently than before. As emphasised by the authors, adaptive growth is deeply personal/internal (suggesting developing a higher level of self-awareness) oriented, requiring us to re-evaluate our values, assumptions and the like. As presented by the authors, research shows that strong coaches/mentors deliberately switch between the roles of coaching/mentoring and teaching/consulting. These outcomes make us conjecture whether there is ever a pure/hundred per cent teaching/consulting role in this world? Would such teaching/consulting only roles have the desired impact on the learners in terms of learning and development?

Another very important point the authors emphasise on the part of coaches/mentors is their role in guiding coaches to see below the surface level to explore those deeply personal aspects so as to enable them to link them to their aspirations. The emotional reactions portrayed by the coaches/mentors would become emotional data/instruments or a mirror for the coachees to develop self-awareness, thus enabling the coachees to view themselves and their experiences from a new vantage point/pair of lenses.

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In twelve booklets, a team of contributors led by the world-renowned psychologist/author Dr Daniel Goleman enlightens readers with the essentials of the competencies associated with the important personal/leadership development framework of emotional intelligence (EI). Year of research has shown that EI competencies are directly related to high performance at all levels of work, and EI is referred to as the distinguishing competency when used over a threshold competency such as general intelligence/IQ. In fact, it was a book on emotional intelligence published by Dr Goleman over two decades ago that made the notion highly popular among many others working in the field of psychology, and business leaders alike. We further see that EI competencies also provide useful guidance for any individual in their personal growth so that he/she could become a valued social member/citizen in general. These twelve booklets give the readers the latest enhancements/refinements on the notion compiled by associating the research outcomes, experiences and knowledge/insights of many other scholars working in the area. The authors have divided the notion of emotional intelligence into two broad sets of abilities: self-awareness led self-management and social-awareness led relationship management. It is very interesting and insightful to see that EI led personal growth/leadership development must start from internally oriented self-management before extending to externally oriented relationship management. In other words, it suggests that some introversion characteristics need to be more prominent and given focus before moving onto the extrovert ones. Another interesting research revelation highlighted is that depending on the number of EI competencies a leader possesses, he/she would follow different approaches to managing/leading. A leader with six or more EI competencies was shown to be more democratic in their approaches, and as a result, boost employee motivation and effectiveness, leading to strategic gains. On the other hand, a leader with three or fewer competencies tends to fall back onto directive/coercive approaches (i.e. giving commands and ordering people around) that are likely to produce only short-term relative results, if, if at all.

Moreover and importantly, the authors give the neuroscience basis of the EI framework. Essentially, achieving a higher degree of EI is indicative of enabling the use of the executive area of the brain- the prefrontal cortex (PFC) – to manage one’s emotions (and associated brain areas including the amygdala), disallowing the situations referred to by amygdala hijack. Another example of a neuroscience basis for the EI framework is the use of the brain areas referred to as the social brain, which includes mirror neurones, for understanding and connecting with other people/relationship management.

This review/appreciation is written on “Building Blocks of Emotional Intelligence: 12 Leadership Competency Primers” by Daniel Goleman, Richard Boyatzis, Vanessa Druskat, Richard J. Davidson, George Kohlrieser, Mette Miriam Boell, George Pitagorsky Michele Nevarez, Matthew Lippincott, Ann Flanagan Petry, Peter Senge, Matthew Taylor, Amy Gallo and Claudio Fernández-Aráoz

Conflict Management: A Primer (Building Blocks of Emotional Intelligence) by Daniel Goleman,Richard Boyatzis, Amy Gallo, George Kohlrieser, Matthew Lippincott, George Pitagorsky

Relationship Management
Conflict management

The conflict management competency, perhaps the most difficult relationship management competency of the emotional intelligence framework, is essentially about bringing emotionally tense situations under control tactfully by taking the views everyone into an open consideration towards an agreeable shared ideal. An important implicit underlying notion with this competency is the ability to pay unbiased, open attention to all conflicting ideas, thereby enhancing the chances of a healthy resolution. As a result, the conflict management competency builds on other competencies of empathy, self-control and organisation awareness, in addition to self-awareness. The authors duly highlight the fact that these situations of conflict could arise commonly in a wide range of environments such as within teams and between individuals and organisations etc.

Researchers have identified some useful symptoms of what they refer to as “hot conflicts”: persisting in arguing on the same points, making personal accusations that cause emotional flares and suppressing or ignoring initial signs of conflicts (as they are most likely to reappear as dysfunctional behaviour of ego defence mechanisms). It suggests that lack of openness, premeditated thinking and prejudice are some main causes of conflicts.

The authors have insightfully presented the notion of seeing conflicts as opportunities for growth, innovation and high performance if they are managed properly, essentially by identifying a shared, overarching goal to work towards overcoming differences and building trust and mutual respect. For successful conflict management, an environment of a secure base leadership that encourages and provides psychological safety for individuals to speak up is identified to be very critical.

Interestingly, the authors reiterated on the importance of the competency of self-awareness, followed by the competencies of self-control and empathy. Being truly and sincerely open to the diverse views (avoiding judgements, biases and beliefs) of all the members involved in the conflict was shown to result in minimising negative, stressful situations leading to loss of productivity. The authors also insightfully highlight the value of mindful awareness (including being mindful of one’s emotions and internal states) when engaging in conflict resolution processes. By being mindful of the present moment fully, we get to access a large volume of related information (both internal, including intuition and gut feelings and external) that would help in analysing the issues of conflict more objectively, giving consideration to many perspectives. Unsurprisingly, the improved healthy environments were shown to lead to innovations.

One of the most important messages reappears in the book is that conflicts are an unavoidable part of everyday lives and should be seen as an opportunity rather than a burden. In order to achieve this positive goal, it is also highlighted that some ground rules for the way we approach and manage conflicts need to be set up. When managed well, conflicts would yield improved outcomes, relationships and learning and growth opportunities for the individuals involved. For managing conflicts, one of the important preparation we need to attend is to adjust ourselves with the right frame of mind that entails openness and flexibility.

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In twelve booklets, a team of contributors led by the world-renowned psychologist/author Dr Daniel Goleman enlightens readers with the essentials of the competencies associated with the important personal/leadership development framework of emotional intelligence (EI). Year of research has shown that EI competencies are directly related to high performance at all levels of work, and EI is referred to as the distinguishing competency when used over a threshold competency such as general intelligence/IQ. In fact, it was a book on emotional intelligence published by Dr Goleman over two decades ago that made the notion highly popular among many others working in the field of psychology, and business leaders alike. We further see that EI competencies also provide useful guidance for any individual in their personal growth so that he/she could become a valued social member/citizen in general. These twelve booklets give the readers the latest enhancements/refinements on the notion compiled by associating the research outcomes, experiences and knowledge/insights of many other scholars working in the area. The authors have divided the notion of emotional intelligence into two broad sets of abilities: self-awareness led self-management and social-awareness led relationship management. It is very interesting and insightful to see that EI led personal growth/leadership development must start from internally oriented self-management before extending to externally oriented relationship management. In other words, it suggests that some introversion characteristics need to be more prominent and given focus before moving onto the extrovert ones. Another interesting research revelation highlighted is that depending on the number of EI competencies a leader possesses, he/she would follow different approaches to managing/leading. A leader with six or more EI competencies was shown to be more democratic in their approaches, and as a result, boost employee motivation and effectiveness, leading to strategic gains. On the other hand, a leader with three or fewer competencies tends to fall back onto directive/coercive approaches (i.e. giving commands and ordering people around) that are likely to produce only short-term relative results, if, if at all.

Moreover and importantly, the authors give the neuroscience basis of the EI framework. Essentially, achieving a higher degree of EI is indicative of enabling the use of the executive area of the brain- the prefrontal cortex (PFC) – to manage one’s emotions (and associated brain areas including the amygdala), disallowing the situations referred to by amygdala hijack. Another example of a neuroscience basis for the EI framework is the use of the brain areas referred to as the social brain, which includes mirror neurones, for understanding and connecting with other people/relationship management.

This review/appreciation is written on “Building Blocks of Emotional Intelligence: 12 Leadership Competency Primers” by Daniel Goleman, Richard Boyatzis, Vanessa Druskat, Richard J. Davidson, George Kohlrieser, Mette Miriam Boell, George Pitagorsky Michele Nevarez, Matthew Lippincott, Ann Flanagan Petry, Peter Senge, Matthew Taylor, Amy Gallo and Claudio Fernández-Aráoz

Teamwork: A Primer (Building Blocks of Emotional Intelligence Book) by Daniel Goleman, Richard Boyatzis, Vanessa Druskat, Matthew Lippincott, Ann Flanagan Petry

Relationship Management
Teamwork

“…informal socialization of group norms can have a downside if there is a lack of high-quality teamwork competency. Healthcare, for example, has struggled with optimal teamwork. Recent studies suggest approximately 130,000 – 575,000 preventable deaths occur per year because of medical error. This is the equivalent of about three fatal airline crashes per day. Although, patient harm from medical error does occur due to poor technical skill, lack of relational teamwork competencies…is at the center of most medical errors and injuries.”

The teamwork competency of the emotional intelligence framework, in essence, is the ability to contribute actively to a shared team goal as a member by sharing the responsibility and rewards and creating an atmosphere of empathy, respect, helpfulness and corporation. The authors highlight one important research findings in the book: the higher the level of emotional intelligence of the team leader and collectively of the team (group-level emotional intelligence), the higher the effectiveness and performance of the team.

Further, research has revealed that top teams have demonstrated norms such as addressing members’ negative habits openly, candid team-level self-evaluation and outstanding organisational awareness. Insightfully, the authors present the notion of various forms of team norms that help improving team level self-awareness/self-management, team-level empathy and team-level outer relationships. Interestingly, the team performance was seen to be directly related to the Team Emotional Intelligence Norms (Team EI Norms), the team leader emotional intelligence was only indirectly related to it; the team leader’s level of emotional intelligence was shown to be instrumental for establishing and managing Team EI Norms.

When influencing in building team norms, some important leader characteristics were shown to impact in different ways. Too much cognitive efficiency (efficiency orientation) from the part of the leader contributed to reducing his/her interpersonal understanding (primarily empathy), thus leading to poor team performance. It appears that a leader’s interpersonal understanding (in social-emotional domains) has some integrative powers to unite a team to work high cohesion and synergy; it is more important than pure cognitive abilities, which appear to have no integrative powers (that is more prone to disintegrate).

The authors have presented another important research-informed leadership competency: having capacities of self-control and empathy in giving essential feedback (fulfilling the accountability aspect within a team), while at the same time guarding against over-empathic impulses that would stop him/her in giving much-needed tough feedback useful for lasting, overall good.

The notion of team self-evaluation (which is open for inputs/ideas/concerns from all members) has emerged a useful approach, through research, for developing high performing teams. However, due to the high degree vulnerability associated, leaders who urge for having control were found to keep away from developing team self-evaluation norm. Some other related research outcomes emerged were the positive impacts on team performance of having informal leaders and an elected leader having a balance of cognitive (including systems thinking) and emotional intelligence competencies.

One important collaborative behaviour that repeatedly emphasised in the book concerning the teamwork competency is self-regulated behaviour of including more people (ideally every one) in the conversation, thus promoting inclusivity. To achieve this, one needs to develop the skils to monitor his/her degree of talking, ask other people for their opinion and respond thoughtfully. Inclusivity highlighted here is not portrayed as merely an aspect of diversity management; it has a pivotal role in a team (sometimes the quietest person has the best insight). Interestingly, research has revealed that high performing teams relational competence (empathy and sincerity in dealing with other members and ability to detect social cues) and the characteristic of ”the equality in distribution of conversational turn-taking” that enables the important feature of collective intelligence. These practices were shown to create the progressive conditions of openness, psychological safety, respect and honesty.

Based on the latest research findings, the authors have insightfully presented the need and the emerging trend of developing cross-disciplinary agile, dynamic teams and workgroups by removing functional silos.

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In twelve booklets, a team of contributors led by the world-renowned psychologist/author Dr Daniel Goleman enlightens readers with the essentials of the competencies associated with the important personal/leadership development framework of emotional intelligence (EI). Year of research has shown that EI competencies are directly related to high performance at all levels of work, and EI is referred to as the distinguishing competency when used over a threshold competency such as general intelligence/IQ. In fact, it was a book on emotional intelligence published by Dr Goleman over two decades ago that made the notion highly popular among many others working in the field of psychology, and business leaders alike. We further see that EI competencies also provide useful guidance for any individual in their personal growth so that he/she could become a valued social member/citizen in general. These twelve booklets give the readers the latest enhancements/refinements on the notion compiled by associating the research outcomes, experiences and knowledge/insights of many other scholars working in the area. The authors have divided the notion of emotional intelligence into two broad sets of abilities: self-awareness led self-management and social-awareness led relationship management. It is very interesting and insightful to see that EI led personal growth/leadership development must start from internally oriented self-management before extending to externally oriented relationship management. In other words, it suggests that some introversion characteristics need to be more prominent and given focus before moving onto the extrovert ones. Another interesting research revelation highlighted is that depending on the number of EI competencies a leader possesses, he/she would follow different approaches to managing/leading. A leader with six or more EI competencies was shown to be more democratic in their approaches, and as a result, boost employee motivation and effectiveness, leading to strategic gains. On the other hand, a leader with three or fewer competencies tends to fall back onto directive/coercive approaches (i.e. giving commands and ordering people around) that are likely to produce only short-term relative results, if, if at all.

Moreover and importantly, the authors give the neuroscience basis of the EI framework. Essentially, achieving a higher degree of EI is indicative of enabling the use of the executive area of the brain- the prefrontal cortex (PFC) – to manage one’s emotions (and associated brain areas including the amygdala), disallowing the situations referred to by amygdala hijack. Another example of a neuroscience basis for the EI framework is the use of the brain areas referred to as the social brain, which includes mirror neurones, for understanding and connecting with other people/relationship management.

This review/appreciation is written on “Building Blocks of Emotional Intelligence: 12 Leadership Competency Primers” by Daniel Goleman, Richard Boyatzis, Vanessa Druskat, Richard J. Davidson, George Kohlrieser, Mette Miriam Boell, George Pitagorsky Michele Nevarez, Matthew Lippincott, Ann Flanagan Petry, Peter Senge, Matthew Taylor, Amy Gallo and Claudio Fernández-Aráoz

Inspirational Leadership: A Primer (Building Blocks of Emotional Intelligence Book 12)by Daniel Goleman (Goodreads Author), Richard Boyatzis, Mette Miriam Boell, Claudio Fernández-Aráoz, Matthew Lippincott, Annie McKee (Goodreads Author), Matthew Taylor

Relationship Management
Inspirational leadership

The inspirational leadership competency of the emotional intelligence framework highlights the ability of a leader to bring out the best of people by inspiring and guiding them towards a common purpose/shared vision (usually targeting the greater/common good) beyond day-to-day tasks. Consequently, identifying/coming to a realisation (authentically, getting inspired first through self-awareness and mindful attention) of that common purpose is of prime importance in using this competency. The authors have insightfully identified and highlighted the other primary emotional intelligence competencies that enable the inspirational leadership competence: self-awareness, empathy, teamwork and positive outlook. These competencies were shown to equip leaders with the capacities of creativity, leading to engaging people through discussions and listening to their inputs for reflection. Research shows that leaders who possess high capacities for inspiring people have greater harmony in the neural circuits that connect thoughts and emotions. It makes us think of the high degree of emotional intelligence demonstrated by “the better angels of our nature” of the calibre of Abraham Lincoln, Martin Luther King (Jr), Gandhi and Mandela.

One clarification the authors have duly emphasised is the clear difference between a goal and purpose. The latter is bigger, fuzzier/abstract and nobler/more philosophical than the former. A goal is more related to the achievement orientation competency of the emotional intelligence framework.

A notable message given by the authors throughout the books is that inspiring people is one of the most important tasks of a leader. Leaders need to help people find the link between what they do daily to a higher purpose that is meaningful and shared by all. Finding such as linkage will help people to engage in their daily activities enthusiastically with excitement and energy. However, for a leader to inspire people towards a purpose, he/she needs to be crystal clear/confident/firmly grounded/authentic (or even powerful) of the noble purpose he/she has uncovered (as famously demonstrated by Lincoln, King (Jr.), Gandhi, Mandela etc.), most likely through the competencies of self-awareness and mindful attention. The clarity of the purpose indicates that the leader is able to imagine/visualise the outcomes when the purpose is getting fulfilled.

“When leaders speak and act from deep belief, clear vision, and authentic caring for their teams, they create hope. Hope is the antidote for fear; it is what allows people to think creatively and solve problems.”

The authors have insightfully presented the notion of systems leadership in which the interconnectedness nature of various systems and our operations are highlighted. In essence, true inspirational leadership needs to inspire other leaders at all levels within an organisation so that the shared vision becomes truly shared, and an impactful change can be accomplished effectively. Most importantly, the authors have given their insightful vision that a vast majority of people on the planet could learn leadership capacities of emotional and social literacy and shared sense-making if the right environment is provided – could be a miraculous notion from the perspective of social sustainability. Another important meaning coming out from systems leadership is that when the inspiration of a shared vision starts from a single leader, it needs to spread to the other leaders in the organisation as well as beyond the organisational boundaries in numerous ways.

A couple of other characteristics that got mentioned a few times in the book and need emphasis were integrity and a degree of vulnerability (an indication of authenticity). Research shows that these qualities are hugely instrumental in true inspiration leading to purpose fulfilment.

The authors have rightfully cautioned about some toxic environments of stress-filled sacrifice syndrome where leaders could only see through the day while missing out on a long-term vision and purpose. It is not uncommon leaders turn off the senses of what is right or wrong, making it impossible to inspire people.

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In twelve booklets, a team of contributors led by the world-renowned psychologist/author Dr Daniel Goleman enlightens readers with the essentials of the competencies associated with the important personal/leadership development framework of emotional intelligence (EI). Year of research has shown that EI competencies are directly related to high performance at all levels of work, and EI is referred to as the distinguishing competency when used over a threshold competency such as general intelligence/IQ. In fact, it was a book on emotional intelligence published by Dr Goleman over two decades ago that made the notion highly popular among many others working in the field of psychology, and business leaders alike. We further see that EI competencies also provide useful guidance for any individual in their personal growth so that he/she could become a valued social member/citizen in general. These twelve booklets give the readers the latest enhancements/refinements on the notion compiled by associating the research outcomes, experiences and knowledge/insights of many other scholars working in the area. The authors have divided the notion of emotional intelligence into two broad sets of abilities: self-awareness led self-management and social-awareness led relationship management. It is very interesting and insightful to see that EI led personal growth/leadership development must start from internally oriented self-management before extending to externally oriented relationship management. In other words, it suggests that some introversion characteristics need to be more prominent and given focus before moving onto the extrovert ones. Another interesting research revelation highlighted is that depending on the number of EI competencies a leader possesses, he/she would follow different approaches to managing/leading. A leader with six or more EI competencies was shown to be more democratic in their approaches, and as a result, boost employee motivation and effectiveness, leading to strategic gains. On the other hand, a leader with three or fewer competencies tends to fall back onto directive/coercive approaches (i.e. giving commands and ordering people around) that are likely to produce only short-term relative results, if, if at all.

Moreover and importantly, the authors give the neuroscience basis of the EI framework. Essentially, achieving a higher degree of EI is indicative of enabling the use of the executive area of the brain- the prefrontal cortex (PFC) – to manage one’s emotions (and associated brain areas including the amygdala), disallowing the situations referred to by amygdala hijack. Another example of a neuroscience basis for the EI framework is the use of the brain areas referred to as the social brain, which includes mirror neurones, for understanding and connecting with other people/relationship management.

This review/appreciation is written on “Building Blocks of Emotional Intelligence: 12 Leadership Competency Primers” by Daniel Goleman, Richard Boyatzis, Vanessa Druskat, Richard J. Davidson, George Kohlrieser, Mette Miriam Boell, George Pitagorsky Michele Nevarez, Matthew Lippincott, Ann Flanagan Petry, Peter Senge, Matthew Taylor, Amy Gallo and Claudio Fernández-Aráoz

“This is Your Brain on Music: Understanding a Human Obsession” By Daniel Levitin

I love science, and it pains me to think that so many are terrified of the subject or feel that choosing science means you cannot also choose compassion, or the arts, or be awed by nature. Science is not meant to cure us of mystery, but to reinvent and reinvigorate it.

Robert Sapolsky, Why Zebras Don’t Get Ulcers, p. xii (quoted on page 1 of this book)

To start with, it is commendable to see that the author Dr Daniel Levitin, a neuroscientist, musician and researcher conducting scientific research on the artistic field of music, has pushed for the integration of arts and science streams for the benefit of both and our societies.

The work of artists and scientists is ultimately the pursuit of the truth, but members of both campus understand that truth in its very nature is contextual and changeable, dependant on point of view, and that today’s truth becomes tomorrow’s disproven hypothesis of forgotten object’s d’art.

Interestingly, one of the key messages emerging from the book authored by Dr Daniel Levitin is the unusual ubiquity and antiquity of music as a human activity. He highlights the fact that in non-industrialised cultures than in modern Western societies music is and was part of the fabric of everyday life. Throughout the world and most of human history, music-making was akin to breathing and walking, ordinary or essential activities everyone does; some researchers have also described how music contributed to human evolution following Darwin’s theory. Only in the last 500 years or so, that separation between music performers and listeners emerged. The author shows his disappointment openly on the fact that how many people are intimidated by the jargon used by the specialists in an area, a phenomenon that is common in the field of music as well. He sees the need to make music more accessible to more people. However, a tendency has been identified, similar to many other areas of study such as language and mathematics, that individuals need to be introduced to music during childhood, no later than twenty years, for them to prosper. Further, they are likely to develop a continued liking to the music they enjoyed/exposed during the early ages.

In the book, Dr Levitin insightfully details the neuropsychological aspects of music (as organised sound) that affect our brains, minds, thoughts and spirits. His research has intriguingly revealed that music processing is distributed throughout the brain, contrary to the old notion that it was a task of the right hemisphere. In essence, music listening, performance, and composition engage nearly every neural area (e.g., cochlear nuclei, brain stem, the cerebellum – research shows that musicians have larger cerebellum with increased concentration of grey matter, auditory cortices, the hippocampus, inferior frontal cortex, motor cortex, sensory cortex, Broca’s and Wernicke’s area, visual cortex, the amygdala) of the brain identified so far. It indicates that music processing tends to integrate many neural paths in the brain, a phenomenon defined by neuroscientists as the means of human development, subjective to the degree of integration. The book also provides some research evidence on musicians having a significantly larger corpus callosum – the mass of fibre connecting the two cerebral hemispheres – thus giving validation on music’s function of integration of brain regions. As a result, music also has the power to evoke and manipulate emotions. Dr Levitin has also highlighted the role of the amygdala in music (but not for random sounds or tones) as a primary emotion-related centre; it is highly activated by any experience or memory that has a strong emotional component. He has observed that even when repeated listening to music is done skilfully, it can be as emotionally satisfying and pleasurable as it can be.

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Schmahmann and his followers have amassed persuasive evidence that the cerebellum is also involved in emotion. This would account for why it becomes activated when people listen to music they like. He notes that the cerebellum contains massive connections to emotional centers of the brain – the amygdala, which is involved in remembering emotional events, and the frontal lobe, the part of the brain involved in planning and impulse.

It is indeed fascination to see that the research conducted at Dr Levitin’s lab has revealed why listening to intensely emotional music makes us calm, pleased and relaxing; increasing levels of the neurotransmitter dopamine is released by the brain’s reward centre nucleus accumbens while regulating emotions by getting the frontal lobe activated. It is interesting to find out the impact on our neural system if the music/emotions are associated with a loving-kindness theme, which activates the parasympathetic nervous system. Considering that neuroscientists’ tendency to define consciousness as synchronous firing of neurons of as many brain regions of the brain at 40Hz (Gamma waves), it is interesting to see whether listening (possibly watching at the same time) to intensely emotional music could yield a similar situation, even though many sub-cortical brain regions are involved.

The rewarding and reinforcing aspects of listening to music seem, then, to be mediated by increasing dopamine levels in the nucleus accumbens, and by the cerebellum’s contribution to regulating emotion through its connection to the frontal lobe and the limbic system. Current neuropsychological theories associate positive mood and affect with increased dopamine levels, one of the reasons many of the newer antidepressants act on dopaminergic system. Music is clearly a means for improving people’s moods.

“The Expertise Economy: How the smartest companies use learning to engage, compete, and succeed” by Kelly Palmer and David Blake

Completed reading the book and the review coming soon!

“Resilient: Find Your Inner Strength” by Rick Hanson

Completed reading the book and the review coming soon!

“Nine Lies About Work: A Freethinking Leader’s Guide to the Real World” by Marcus Buckingham and Ashley Goodall

Completed reading the book and the review coming soon!

On “Beautiful Failures” by Lucy Clark

The author of “Beautiful Failures”, Lucy Clark has done a commendable job of insightfully presenting the problems associated with contemporary education systems in general. Sadly, many leaders of education, who are in decision- making positions, are not able to see the prevailing systems with this level of breadth and penetration. Hopefully, this book with many references to research revelations will become an eye opener to many educational policy- makers around the world to direct our planet in the right direction with some conscientious efforts. Education, in this book, is viewed broadly through which every human being can become a positive contributor to sustainable social developments, as opposed to narrowly focussing on merely getting employed at the end of a hectic and tiring race. That is, holistic human development into self-actualised individuals should be the goal of education as numerous researchers and philosophers referred to in the book have pointed out, rather than pushing them on a narrow path of one-sided development, devoid of empathy, compassion, wisdom and such multidimensional perspectives. Lucy rightly highlights the negative impacts of highly competitive “one size fits all” environments in which the theory of the survival of the fittest prevails, sacrificing the well-being of all students, including the ones who emerge triumphant through the prevailing system. The key performance indicators, as highlighted, of the existing systems are the rising number of cases of mental illness, suicides, dropouts or disengagements and reliance on drugs and alcohol etc. Thank you, Lucy for raising a voice as a mother, on many concerns shared undoubtedly by numerous other parents around the world. I recommend this book for every educator, at all levels, and parent in order to be insightfully informed of the status quo.